HSC Counter Sales Representative II

Genuine Parts Company; Jacksonville (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Genuine Parts Company in Jacksonville, FL seeks a Counter Sales Representative II to deliver first-class customer service and support at a key retail location. You will assist customers face-to-face, troubleshoot issues, and help grow the business in collaboration with the Solutions Center Manager and outside sales.

Ideal candidates have a high school diploma or GED with 3–5 years of related experience, a positive, hands-on attitude, and the ability to work in a fast-paced environment while

Qualifications

• High school diploma or GED with 3–5 years related experience or equivalent.
• Strong customer service and face-to-face sales skills are preferred.
• Familiarity with shop equipment and hand tools is advantageous.

Responsibilities

• Provide first class customer service to local market and assist in sales.
• Troubleshoot customer problems and offer creative solutions.
• Identify and build customer assemblies and maintain relationships.
• Ensure knowledge of equipment usage and safety guidelines.
• Collaborate with Solutions Center Manager and outside sales to grow the business.
• Assist in location maintenance and prioritize customer interactions.
• Meet deadlines and manage time effectively in a fast-paced setting.
• Utilize Microsoft Office for documentation and scheduling.

Skills

Positive attitude

Hands-on

Fast-paced environment

Meet deadlines

Time management

Consultative selling

Mechanical inclination

Hydraulic knowledge

Industrial sales experience

Education

High school diploma or GED

3–5 years related experience

Tools

Microsoft Office

Job description

SUMMARY:

Under general supervision, the Counter Sales Representative II provides quality customer service and support at a key location in the retail and service business segment.

JOB DUTIES

• Supports location sales by providing first class customer service to local market.
• Assists in servicing customers face-to-face through familiarity and knowledge of products.
• Troubleshoots customer problems and provides creative solutions.
• Identifies and builds customer assemblies.
• Ensures knowledge of use of all equipment.
• Works closely with the Solutions Center Manager and outside sales group to develop and grow the business.
• Assists team in overall maintenance of the location.
• Participates in making sure all safety guidelines are followed.
• Maintains key relationships with customers.
• Ensures customer service and value-add is a focal point of every interaction.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typical require a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Positive attitude.
• Willingness to learn and be hands on.
• Capable of using hand tools and shop equipment.
• Ability to work in a fast paced environment.
• Meet deadlines and manage time effectively.
• Experience with Microsoft Office.
• Comfortable in a consultative transaction atmosphere.
• Mechanical/technical inclination.
• Knowledge of different hoses and thread configurations a plus.
• Industrial sales experience.
• Hydraulic knowledge.

PHYSICAL DEMANDS:

LICENSES & CERTIFICATIONS: None required.

SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility

BUDGET RESPONSIBILITY: No

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.