HRIS Operations Coordinator – PeopleSoft & ServiceNow

Strive Solutions; Westlake (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Strive Solutions is seeking an HRIS Service Coordinator in Westlake, Ohio, to manage workforce transactions in PeopleSoft and resolve service requests with ServiceNow. You will collaborate with HR, Payroll, Compensation, and Compliance to ensure accurate data and compliant processes.

The role emphasizes data quality, access control, and security practices while providing guidance to managers on HRIS and service processes.

Qualifications

• Strong HRIS and HR service operations knowledge.
• Experience with PeopleSoft and ServiceNow.
• Attention to detail and the ability to collaborate across HR functional areas.

Responsibilities

• Process and maintain workforce transactions in PeopleSoft.
• Resolve HR service requests using ServiceNow, ensuring accurate and timely support.
• Partner with HR, Payroll, Compensation, and Compliance teams to support day-to-day operations.
• Provide guidance and support to managers on HRIS and HR service processes.
• Support process improvements, reporting, and training to enhance HR service delivery.
• Contribute to ongoing improvements in data quality, access control, and security practices.

Skills

HRIS knowledge

HR service operations

attention to detail

cross-functional collaboration

Tools

PeopleSoft

ServiceNow

Job description

Strive Solutions is seeking an HRIS Service Coordinator in Westlake, Ohio, to manage workforce transactions in PeopleSoft and resolve service requests with ServiceNow. You will collaborate with HR, Payroll, Compensation, and Compliance to ensure accurate data and compliant processes.

The role emphasizes data quality, access control, and security practices while providing guidance to managers on HRIS and service processes.