HR- Workforce Coordinator DBQ

Hills & Dales; Dubuque (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Hills & Dales in Dubuque is seeking a Workforce Coordinator for our HCBS department to arrange staffing coverage, mentor staff, and oversee float and substitute teams. You will build strong working relationships and monitor satisfaction.

Responsibilities include managing master schedules, coordinating replacement staff for vacancies, and tracking payroll-related metrics while supporting weekend on-call rotations as needed.

Qualifications

• Bachelor's degree in human services or business preferred.
• 1–2 years of experience in a related scope.
• 1–2 years of supervisory experience.
• Strong communication skills in verbal and written form.
• Proficiency with scheduling software and computer systems.

Responsibilities

• Arrange staffing coverage for the HCBS department in Dubuque.
• Supervise float and substitute staff and provide feedback on performance and satisfaction.
• Schedule replacement staff to cover vacancies.
• Approve, track, and report time and payroll related metrics.
• Assist with weekend on-call rotations as needed.

Skills

Staff scheduling

Supervisory experience

Communication skills

Computer literacy

Flexibility

Education

Bachelor's degree

Tools

Scheduling software

Job description

We are seeking a dedicated Workforce Coordinator for our Dubuque HCBS departmentto take on the role of arranging staffing coverage, building strong working relationships with direct support staff, and conducting satisfaction check-ins. This position also supervises float and substitute staff and arranges for replacement staff to provide vacancy coverage.

Are you ready to make a meaningful difference by ensuring staffing coverage is adequate? Do you have a heart for this field, a welcoming personality, and enjoy mentoring others? If so, read on!

Key Responsibilities

• Manage master schedules and ensure adequate staffing in assigned agency departments.
• Oversee substitute and float staff departments, including providing feedback and ensuring staff satisfaction.
• Schedule replacement staff to provide coverage for vacancies.
• Approve, track, and report various time and payroll metrics.
• Process staff call-offs and provide timely coverage solutions.
• Participate in weekend on-call rotations as needed.

Qualifications

• Bachelor's degree in a human service or business-related field, preferred.
• One to two years of prior experience in a similar scope.
• One to two years of supervisory experience.
• Ability to communicate effectively and professionally through verbal and written mediums.
• Strong computer skills and ability to learn and be proficient in scheduling software.
• Flexibility in assigned working locations and hours.