Residential Services Supervisor

Sedona Staffing Services; Dubuque (IA); On-site; USD 39,543,000 - 65,904,000; Full time

Job summary

Sedona Staffing Services in Dubuque, IA is seeking a Residential Services Supervisor to lead DSP teams and oversee residential programs. The role emphasizes hands-on supervision, staff training, scheduling support, documentation oversight, and ensuring homes meet health, safety, and licensing standards.

The position is full-time, offers benefits under a direct hire arrangement, and requires strong communication, budgeting basics, and a valid driver's license. On-call rotation may be required.

Qualifications

• Must have supervisory experience and strong communication skills.
• Associate degree or 5 years related experience accepted.
• Basic budgeting knowledge is needed.
• Proficiency with Microsoft Office is required.

Responsibilities

• Supervise and support Direct Support Professionals (DSPs).
• Provide hands-on training, coaching, and feedback to staff.
• Monitor residential programs and ensure quality service delivery.
• Assist with scheduling and filling open shifts.
• Complete payroll and employee evaluations.
• Maintain required documentation and records.
• Monitor staff training and compliance requirements.
• Ensure health, safety, meal, hygiene, and household standards are maintained.
• Participate in individual planning and house/program meetings.
• Communicate with families, guardians, medical professionals, and other stakeholders.
• Participate in an on-call rotation.
• Assist with medical appointments and community activities as needed.

Skills

Supervisory experience

Staff training

Scheduling

Documentation

Communication

Budgeting basics

MS Office

Driver's license

Education

Associate degree in Human Services or related field

Tools

Microsoft Office

Job description

Residential Services Supervisor

Location: Dubuque, IA

Schedule: Full-Time | Generally 11:00 AM–7:00 PM, with flexibility as needed

Up to $23 / hour

Seeking aResidential Services Supervisorto oversee residential services and support staff who provide care and assistance to individuals with intellectual and developmental disabilities. This position provides hands-on leadership, staff training, scheduling support, documentation oversight, and ensures homes meet health, safety, licensing, and regulatory requirements. This is a direct hire opportunity, meaning the right fit candidate will go directly onto the hiring comapny's payroll and be eligible for the company provided benefits.

Key Responsibilities

• Supervise and support Direct Support Professionals (DSPs)
• Provide hands-on training, coaching, and feedback to staff
• Monitor residential programs and ensure quality service delivery
• Assist with scheduling and filling open shifts
• Complete payroll and employee evaluations
• Maintain required documentation and records
• Monitor staff training and compliance requirements
• Ensure health, safety, meal, hygiene, and household standards are maintained
• Participate in individual planning and house/program meetings
• Communicate with families, guardians, medical professionals, and other stakeholders
• Participate in an on-call rotation
• Assist with medical appointments and community activities as needed

Qualifications

• Must be at least 18 years old
• Associate degree in Human Services, Management, Education, or a related field or 5 years of similar experience
• At least 1 year of supervisory experience
• Strong computer and Microsoft Office skills
• Excellent verbal and written communication skills
• Basic understanding of budgeting
• Valid driver's license and acceptable driving record

Preferred: Bachelor's degree in a related field and experience working with individuals with intellectual and developmental disabilities. CPR/First Aid, Mandatory Reporter, CPI, or Medication Aide/Manager certification is a plus.