HCBS- Program Coordinator

Hills & Dales; Dubuque (IA); On-site; USD 48,000 - 70,000; Full time

Job summary

Hills & Dales in Dubuque, IA is seeking a dedicated leader to oversee day-to-day operations of our community-based services program, ensuring quality care and support for clients. You would supervise DSPs, mentor staff, and collaborate with case managers to deliver exceptional services.

The role requires supervisory experience, relevant human services education, and a valid driver's license. Office hours are 8:00 am–5:00 pm with on-call rotation including some evenings, weekends, and holidays.

Qualifications

• Bachelor's degree in a Human Services field preferred; AA with 1 year direct care experience considered; or minimum of two years' experience in a direct care facility.
• Minimum 1–2 years supervisory experience required.
• Valid driver's license and vehicle insurance.

Responsibilities

• Lead and supervise a team of Direct Support Professionals (DSPs).
• Mentor, train, and foster team cohesion.
• Collaborate with case managers and clients to ensure exceptional care and support.
• Contribute to strategic business direction under the guidance of the department director.

Skills

Leadership

Supervisory experience

Team mentoring

Collaboration with case managers

Education

Bachelor's degree in Human Services

AA degree with 1 year direct care experience

2 years direct care facility experience

Job description

Hills & Dales is a non‑profit organization committed to building meaningful lives for individuals with disabilities. We are seeking a dedicated and compassionate leader to join our team in Dubuque, IA. You would have the opportunity to oversee the day‑to‑day operations of our community‑based services program, ensuring quality care and support of our clients.

• Position: Full‑Time
• Office Hours: Monday - Friday, 8:00 am - 5:00 pm (flexibility for evenings and weekends as needed)
• On-Call Rotation: Required (includes weekends, some evenings, and some holidays)

Responsibilities

• Lead and supervise a team of Direct Support Professionals (DSPs).
• Mentor, train, and foster team cohesion.
• Collaborate with case managers and clients to ensure exceptional care and support.
• Contribute to strategic business direction under the guidance of the department director.

Requirements

• Bachelor's degree in a Human Services field preferred; Associate of Arts degree with one-year direct care experience considered; or minimum of two years' experience in a direct care facility.
• A minimum of 1-2 years of supervisory experience required.
• Free from convictions or prior employment history related to abuse.
• Genuine passion for working with individuals with disabilities.
• Valid driver's license and vehicle insurance.

Why Join Us

This role offers a rewarding opportunity to make a positive impact on the lives of individuals with intellectual and physical disabilities. Our team is passionate, creative, and dedicated to fostering a supportive community environment.

• Pay is based on experience, education, and any previous loyalty to Hills & Dales.