Staffing & Scheduling Coordinator (HCBS)

Hills & Dales; Dubuque (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Hills & Dales in Dubuque is seeking a Workforce Coordinator for our HCBS department to arrange staffing coverage, mentor staff, and oversee float and substitute teams. You will build strong working relationships and monitor satisfaction.

Responsibilities include managing master schedules, coordinating replacement staff for vacancies, and tracking payroll-related metrics while supporting weekend on-call rotations as needed.

Qualifications

• Bachelor's degree in human services or business preferred.
• 1–2 years of experience in a related scope.
• 1–2 years of supervisory experience.
• Strong communication skills in verbal and written form.
• Proficiency with scheduling software and computer systems.

Responsibilities

• Arrange staffing coverage for the HCBS department in Dubuque.
• Supervise float and substitute staff and provide feedback on performance and satisfaction.
• Schedule replacement staff to cover vacancies.
• Approve, track, and report time and payroll related metrics.
• Assist with weekend on-call rotations as needed.

Skills

Staff scheduling

Supervisory experience

Communication skills

Computer literacy

Flexibility

Education

Bachelor's degree

Tools

Scheduling software

Job description

Hills & Dales in Dubuque is seeking a Workforce Coordinator for our HCBS department to arrange staffing coverage, mentor staff, and oversee float and substitute teams. You will build strong working relationships and monitor satisfaction.

Responsibilities include managing master schedules, coordinating replacement staff for vacancies, and tracking payroll-related metrics while supporting weekend on-call rotations as needed.