HR Workday Ops Analyst

Remote Source, Inc.; EE. UU.; A distancia; USD 90.000 - 125.000; Jornada completa

Descripción de la vacante

WEX is seeking an experienced HR Workday Ops Analyst to optimize and maintain the Workday system across the organization. You will bridge HR COEs and Enterprise Technology, designing scalable Workday configurations for Core HCM processes and exploring AI-enabled improvements.

You will work in an Agile team, triaging Tier-3 tickets, and ensuring data integrity through EIB workflows while contributing to biannual Workday releases and governance.

Formación

• Bachelor’s degree or equivalent in HR, business, IT or related field.
• Hands-on Workday Analyst with proven experience.
• Strong Workday HCM Core, security configuration and reporting skills.
• Experience with EIB data loads and BI reporting is required.
• Interest or exposure to AI features in Workday is a plus.
• Fluent English, written and spoken, with global team collaboration.

Responsabilidades

• Configure, optimize, and maintain Workday HCM core modules including BP optimization and custom notifications.
• Build and maintain custom reports and dashboards to support decision-making.
• Investigate and resolve complex system errors and data discrepancies raised by global users.
• Serve as SME within an Agile delivery team, triaging tickets and implementing fixes.
• Manage data loads with EIBs and coordinate with integration teams on touchpoints.
• Assist in evaluating and deploying biannual Workday release features.

Conocimientos

Workday HCM Core

Security configuration

Advanced Reporting

EIB mass updates

Calculated Fields

Matrix/Composite reporting

Workday Certifications

AI features familiarity

English proficiency

Educación

Bachelor’s degree in HR / IT / business

Herramientas

EIB (Enterprise Interface Builder)

Descripción del empleo

WEX is looking for an experienced HR Workday Ops Analyst with expertise in optimizing and maintaining the Workday system within the organization.

In this role, you will act as the functional and technical authority bridging HR Centers of Excellence (COEs) and Enterprise Technology. You will design, build, test, and deploy scalable Workday configurations to optimize Core HCM business processes.

You will also play a critical part in identifying opportunities to integrate and adopt AI features within Workday to drive process efficiency and automation across the organization.

How You’ll Make an Impact

• Business Process & Functional Configuration: Configure, optimize, and maintain Workday HCM core modules including Business Processes optimization, condition rules, validation rules, and custom notifications.
• Reporting & Analytics: Build, optimize and maintain custom reports and dashboards to support business decision-making and operational needs.
• Production Support: Investigate, troubleshoot, and resolve intermediate to complex system errors, data discrepancies, and tenant bugs raised by global users.
• Agile Delivery & Escalations: Serve as a Workday Subject Matter Expert (SME) within an Agile delivery team. Triage Tier-3 operational tickets and escalations, identify root causes, and build sustainable configuration fixes.
• Data Management & Inbound/Outbound Support: Utilize Enterprise Interface Builder (EIB) tools for mass data loads, ensure data integrity, and collaborate with integration teams on Core Connector/web service touchpoints.
• Release & System Governance: Participate in the evaluation, regression testing, and deployment of Workday’s biannual feature releases, identifying opportunities to implement new capabilities.

Experience You’ll Bring

• Education: Bachelor’s degree in Human Resources, Business Administration, Information Technology or a related field.
• Experience: Proven years of hands‑on experience as a Workday Analyst.
• Technical Skills: Proficiency in Workday HCM Core, custom security configuration, and advanced Report Writer. Experience with EIBs is required.
• AI & Innovation Aptitude: Familiarity with or strong interest in Workday’s AI roadmap, automated features, and the practical application of AI in HR technology.
• Language: Advanced or fluent English proficiency (written and spoken) is mandatory, as this role collaborates with global teams.
• Technical Depth: Demonstrated expertise with Calculated Fields, Complex Custom Reporting (Matrix/Composite), and EIB mass updates.
• Security & Governance: Solid understanding of Workday security models (Domain Security Policies, Business Process Security Policies).
• Workday Certifications are preferred.