HR Workday Ops Analyst

wexinc; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

WexInc is seeking a Workday HCM Analyst to maintain and enhance its global Workday environment. The role links HR teams with technology through configuration, reporting, and data management, while leveraging Workday AI and automation.

You will configure core processes, build reports, resolve escalations, and participate in release governance within an Agile team. Excellent English skills and a collaborative mindset are required.

Qualifications

• Bachelor’s degree in HR, business administration, IT, or related field.
• Hands-on experience as a Workday analyst; no minimum years stated.
• Proficiency in Workday HCM Core, security configuration, Advanced Report Writer, and EIBs.
• Experience with calculated fields, complex reports, and EIB mass updates.
• Understanding of domain and business process security policies.
• Advanced or fluent English for global teams.
• Familiarity with Workday AI roadmap and AI in HR tech.

Responsibilities

• Configure and optimize Workday HCM core processes and notifications.
• Build and maintain custom reports and dashboards for operations.
• Investigate and resolve system errors and data discrepancies escalated by users.
• Triage advanced tickets and implement sustainable configuration fixes in Agile teams.
• Use Enterprise Interface Builder for bulk data loads and coordinate with integration teams.
• Assess, regression-test, and deploy Workday feature releases twice yearly.

Skills

Workday HCM Core

Advanced Report Writer

EIBs

Security configuration

Calculated fields

Workday AI roadmap

Advanced English

Education

Bachelor’s degree in HR, business administration, IT, or related field

Tools

Workday

Workday EIBs

Job description

Role overview

Maintain and improve a global organization’s Workday HCM environment, serving as the functional and technical link between HR teams and enterprise technology. The role combines configuration, reporting, complex user support, data management, and release governance, while also identifying practical opportunities to use Workday AI and automation in HR processes.

Responsibilities

• Configure and optimize Workday HCM core processes, including business process rules, validations, and notifications.
• Build and maintain custom reports and dashboards to support operational decisions.
• Investigate and resolve system errors, data discrepancies, and tenant issues escalated by global users.
• Triage advanced support tickets, identify root causes, and implement sustainable configuration fixes within an Agile team.
• Use Enterprise Interface Builder for bulk data loads, protect data integrity, and coordinate with integration teams on connector and web service touchpoints.
• Assess, regression-test, and deploy Workday’s twice-yearly feature releases, including evaluation of new capabilities.

Requirements

• Bachelor’s degree in human resources, business administration, information technology, or a related field.
• Hands-on experience as a Workday analyst; the source does not specify a minimum number of years.
• Proficiency in Workday HCM Core, custom security configuration, advanced Report Writer, and EIBs.
• Experience with calculated fields, complex matrix or composite reports, and EIB mass updates.
• Understanding of domain and business process security policies.
• Advanced or fluent written and spoken English for work with global teams.
• Familiarity with, or strong interest in, Workday’s AI roadmap and practical AI use in HR technology.

Nice to have

• Workday certifications.