HR Transformation & AI Process Lead

Accenture; Hartford (CT); On-site; USD 120,000 - 160,000; Full time

Job summary

Accenture is seeking a Manager in HR Reinvention to lead future-state HR process and AI integration design for clients. You will embed AI into client deliverables and your team’s ways of working, shaping adoption strategies and change management across diverse industries.

In this role you will drive HR operating model design, data strategy, and Responsible AI considerations while guiding executives on outcomes and value realization. Travel may be up to 80% depending on engagements.

Qualifications

• Minimum 5 years of experience in HR process excellence, process redesign, or management consulting with a focus on HR transformation.
• Minimum 1 year of experience designing future-state HR processes with AI — including operating model changes, adoption approaches, and intelligent automation.
• Minimum 1 year of experience integrating AI and automating HR business process design.
• Minimum 1 year of deep expertise scoping and delivering project work in at least one HR domain (e.g., HR Process and Service Design, HR Operating Model Design, HR Organizational Design, HR Analytics, or AI-enabled HR delivery)

Responsibilities

• Lead future-state HR process specification, AI integration design, operating model changes, and adoption planning for assigned HR functional areas.
• Run client discovery workshops and stakeholder interviews; present and defend recommendations to senior HR and business leadership; manage day-to-day client relationships and issue resolution.
• Drive benchmarking analysis and change-impact assessments grounded in deep knowledge of how HR functions operate across industries.
• Facilitate design thinking sessions and co-creation workshops with cross-functional client teams to reimagine HR processes and employee experiences.
• Connect HR operating model design to future-state processes, driving transformation approaches that are practical, credible, and aligned to business strategy.
• Define and structure data and AI strategy within the HR function — assessing AI maturity, building the business case and investment roadmap, and shaping the technology platform blueprint and data strategy.
• Embed AX Design principles into HR process specifications — defining how AI agent experiences should be shaped within each process step, including agent autonomy levels, escalation triggers, and human-agent handoff quality.
• Infuse Responsible AI considerations into HR transformation vision and roadmap; identify people, processes, and technologies to develop and operationalize AI solutions in HR.
• Maintain HR’s role in designing and delivering superior employee experiences through seamless, personalized, and insight-driven interactions across every HR touchpoint and the complete employee lifecycle
• Build and maintain documented redesign methods and playbook contributions for assigned HR functional process areas
• Contribute to business development by qualifying opportunities and co-authoring proposals; help define and implement new HR processes using tools like Workday, SuccessFactors, and Oracle Cloud
• Coach junior practitioners on HR process redesign methods, AI design principles, domain-specific trend assessment, and operating model design
• Travel varies by client needs and could be up to 80%

Skills

HR transformation

Process redesign

Management consulting

AI-enabled design

Stakeholder management

Workshop facilitation

Change management

Education

MBA or Master’s degree

Tools

Workday

SAP SuccessFactors

Oracle Cloud

Job description

Accenture is seeking a Manager in HR Reinvention to lead future-state HR process and AI integration design for clients. You will embed AI into client deliverables and your team’s ways of working, shaping adoption strategies and change management across diverse industries.

In this role you will drive HR operating model design, data strategy, and Responsible AI considerations while guiding executives on outcomes and value realization. Travel may be up to 80% depending on engagements.