HR Tech Product Ops Associate | Path to PM

Referment; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Referment is hiring a product operations associate for its Human Capital Product Management team. The role focuses on supporting HR technology platforms behind recruiting and employee services, blending operational duties with small product projects.

You will work across HR systems and contribute to data quality and system improvements as you grow toward product management. You will collaborate with product managers and developers to troubleshoot issues, manage access, and drive small

Qualifications

• A bachelor's degree or equivalent; professional experience (including internships) is preferred but not required.
• Demonstrated analytical skills and the ability to think critically about system configurations and troubleshoot user requests.
• Adaptability and learning agility when working with unfamiliar systems and processes.
• Exceptional attention to detail, organizational skills, and the ability to track work through to completion.
• A proactive approach and genuine interest in both operational and product management work.

Responsibilities

• Collaborate with product managers and developers to troubleshoot user issues, coordinate system changes, and provide operational support.
• Administer permissions and manage user access across interconnected human capital systems, applying sound judgment to configurations.
• Take ownership of small-scale product projects — scoping, requirements, testing, and rollout — with guidance from senior team members.
• Contribute to system configuration work, support larger roadmap initiatives, and engage stakeholders to understand user needs and recommend solutions.
• Conduct data cleanups and audits to keep data quality high and support scalable system design.
• Build a foundational view of the proprietary systems and third-party products that make up the firm's human capital systems landscape.

Skills

Analytical thinking

Adaptability

Attention to detail

Proactive attitude

Learning agility

Education

Bachelor's degree or equivalent

Job description

Referment is hiring a product operations associate for its Human Capital Product Management team. The role focuses on supporting HR technology platforms behind recruiting and employee services, blending operational duties with small product projects.

You will work across HR systems and contribute to data quality and system improvements as you grow toward product management. You will collaborate with product managers and developers to troubleshoot issues, manage access, and drive small