Product Manager - HR and Workforce Operations Technology

Milestone Technologies, Inc.; Orlando (FL); On-site; USD 103,000 - 112,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a hands-on Product Manager to drive delivery across recruitment, onboarding, and workforce operations technology in Orlando, FL.

You will partner with HR, Recruitment, Workforce Operations, Labor, Technology, and Engineering to translate complex needs into actionable requirements and prioritized work. The role requires 3+ years in product management or related fields, experience with HR/workforce platforms, and a bias for rapid, delivery-focused execution

Qualifications

• 3+ years of experience in Product Management, Business Analysis, Technology Consulting, Project Delivery, or related.
• Experience supporting HR, recruitment, onboarding, workforce management, or operational technology.
• Strong requirements, process analysis, backlog management, and stakeholder facilitation skills.
• Experience managing Agile backlogs and partnering with software engineering teams.
• Experience with complex workflows, employment documentation, data integrations, or employee-facing portals.
• Ability to work with senior stakeholders in a fast-paced environment with competing priorities.
• Familiarity with Workday or similar HR/workforce platforms helpful but not required.
• Familiarity with Azure DevOps, Jira, Flowable, or similar delivery tools helpful.

Responsibilities

• Own and prioritize backlogs for initiatives and operational needs.
• Translate business processes into clear requirements, workflows, user stories, and acceptance criteria.
• Support capabilities spanning recruitment, onboarding, employment documentation, visa acquisition, and workforce administration.
• Maintain understanding of end-to-end candidate journeys, including handoffs and actions.
• Support ongoing enhancement and upkeep of candidate portals.
• Define requirements for data transmission across Workday and other systems.
• Partner with Engineering to refine requirements and manage dependencies.
• Lead backlog refinement, product decisions, release planning, and implementation support.
• Support testing, user validation, deployment readiness, and post-launch stabilization.
• Provide stakeholders with visibility into priorities, scope, risks, decisions, and progress.
• Use AI tools to improve requirements, testing support, and delivery efficiency.

Skills

Backlog management

Stakeholder facilitation

Agile methods

Requirements gathering

Cross-functional collaboration

Tools

Azure DevOps

Jira

Flowable

Job description

Duration: 12 Months

Description

We are seeking a hands-on Product Manager to support HR and Workforce Operations Technology. This role will drive product delivery across recruitment, onboarding, employment readiness, workforce administration, candidate portals, and related system integrations.

The Product Manager will partner with HR, Recruitment, Workforce Operations, Labor, Technology, and Engineering teams to translate complex business needs into clear priorities and delivery-ready requirements. The ideal candidate can quickly step into active work, navigate demanding operational needs, and drive initiatives through refinement, testing, implementation, and stabilization.

Responsibilities

• Own and prioritize backlogs for assigned initiatives, enhancements, and operational needs.
• Translate business processes into clear requirements, workflows, user stories, and acceptance criteria.
• Support capabilities spanning recruitment, onboarding, employment documentation, visa acquisition, and workforce administration.
• Maintain a strong understanding of end-to-end candidate journeys, including handoffs, exceptions, and required actions.
• Support the ongoing enhancement and upkeep of candidate portals.
• Define requirements for data transmission across Workday and other upstream and downstream systems.
• Partner with Engineering to refine requirements, resolve dependencies, and maintain delivery readiness.
• Lead backlog refinement, product decision-making, release planning, and implementation support.
• Support testing, user validation, deployment readiness, communications, and post-launch stabilization.
• Provide stakeholders with clear visibility into priorities, scope, risks, decisions, and delivery progress.
• Use AI tools where appropriate to improve requirements, documentation, testing support, and delivery efficiency.

Qualifications

• 3 or more years of experience in Product Management, Business Analysis, Technology Consulting, Project Delivery, or a related discipline.
• Experience supporting HR, recruitment, onboarding, workforce management, employee lifecycle, or operational technology.
• Strong requirements, process analysis, backlog management, and stakeholder facilitation skills.
• Experience managing Agile backlogs and partnering directly with software engineering teams.
• Experience with complex workflows, employment documentation, compliance processes, data integrations, or employee-facing portals.
• Ability to work effectively with senior stakeholders in a fast-paced environment with competing priorities.
• Familiarity with Workday or similar HR and workforce platforms is helpful but not required.
• Familiarity with Azure DevOps, Jira, Flowable, or similar delivery tools is helpful.
• Experience supporting global workforce, visa, immigration, maritime, travel, or related processes is helpful but not required.

Desired Outcomes

• Backlogs are clear, prioritized, and ready for delivery.
• Requirements accurately reflect business processes, user needs, integrations, and operational scenarios.
• Product decisions are timely and aligned with business and delivery objectives.
• Stakeholders have clear visibility into priorities, risks, dependencies, and implementation readiness.
• Candidate experiences improve through reduced friction and greater process transparency.
• Initiatives progress through development, testing, deployment, and stabilization with reduced ambiguity.

Education

• N/A

The estimated pay range for this position is USD $75.00/hr - USD $81.00/hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.