Product Ops Associate: Path to Product Management

The D. E. Shaw Group; New York (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Year-end bonus

Overtime pay

Medical coverage

401(k) matching

Wellness reimbursement

Family building benefits

Charitable gift matching

Job summary

The D. E. Shaw Group is seeking a motivated product operations associate to support human capital technology platforms and workforce processes in New York.

You will work with product managers and developers to troubleshoot issues, manage access, and guide small-scale projects from scoping to rollout, while contributing to broader system configurations and data quality initiatives. You will grow through exposure to multiple HC systems and cross-functional collaboration, with a clear pathway into

Qualifications

• Bachelor’s degree or equivalent.
• Professional experience is preferred but not required.
• Demonstrated analytical skills with ability to think critically about system configurations and troubleshoot user requests.
• Adaptability and learning agility when working with unfamiliar systems and processes.
• Exceptional attention to detail and organizational skills; ability to track work to completion.
• Proactive approach and genuine interest in operational and product management work.

Responsibilities

• Collaborate with product managers and developers to troubleshoot user issues, coordinate system changes, and provide operational support.
• Administer permissions and manage user access across interconnected human capital systems, applying sound judgment to ensure appropriate configurations.
• Take ownership of small-scale product management projects, including scoping, defining requirements, testing, and rolling out new features with guidance from senior team members.
• Contribute to system configuration work, support larger roadmap initiatives, and engage with stakeholders to understand user needs and recommend solutions.
• Conduct data cleanups and audits to maintain high standards of data quality and support scalable system design.
• Build a foundational view of the proprietary systems and third-party products that make up our human capital systems landscape.

Skills

Analytical thinking

Troubleshooting

System configuration

Attention to detail

Organizational skills

Proactive project drive

Education

Bachelor’s degree or equivalent

Job description

The D. E. Shaw Group is seeking a motivated product operations associate to support human capital technology platforms and workforce processes in New York.

You will work with product managers and developers to troubleshoot issues, manage access, and guide small-scale projects from scoping to rollout, while contributing to broader system configurations and data quality initiatives. You will grow through exposure to multiple HC systems and cross-functional collaboration, with a clear pathway into