HR Specialist, Southland Casino

Delaware North; West Memphis (AR); On-site; USD 46,000 - 73,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Annual bonus

Paid vacation

Parental leave

Tuition reimbursement

Friends & family discounts

Job summary

Delaware North Gaming is hiring a full-time HR Specialist to join our team at Southland Casino in West Memphis, Arkansas. You will provide comprehensive HR support, handling FMLA, accommodations, workers' compensation, onboarding, employee relations and day-to-day HR operations.

Hours are Monday–Friday 11:00 am to 7:00 pm CST, onsite 100%. You will partner with managers, maintain confidential records, ensure compliance with employment laws, and support a large hourly workforce in a fast-paced

Qualifications

• Bachelor's degree preferred in HR-related field.
• Minimum of 3 years of progressive HR experience.
• Experience managing leave, accommodation, workers' compensation processes.
• Knowledge of federal and state employment laws and HR compliance.

Responsibilities

• Coordinate and administer leave, accommodation, workers' compensation, and related case processes through our HR systems in partnership with internal and external stakeholders.
• Manage the full lifecycle of assigned cases by maintaining documentation, tracking progress, conducting follow-ups, and processing HR transactions accurately.
• Communicate leave requirements, accommodation details, work restrictions, return to work information, and case updates to team members and operational leaders.
• Partner with managers on leave administration, workplace accommodations, attendance matters, and return to work processes while escalating complex issues as needed.
• Review attendance records, process attendance appeals, conduct audits, and ensure documentation accuracy and compliance with established procedures.
• Support onboarding activities by verifying completion and accuracy of employment records and required new hire documentation.
• Maintain confidential HR records, oversee Form I‑9 compliance, and ensure adherence to applicable employment regulations and company policies.

Skills

Leave administration

HR compliance

Confidentiality

Education

Bachelor's degree in human resources, business administration, or related field

Tools

HRIS platforms

Job description

The opportunity

Delaware North Gaming is hiring a full-time HR Specialist to join our team at Southland Casino in West Memphis, Arkansas. As a Human Resources Specialist, you will be responsible for comprehensive HR support, serving as a key resource to team members and leaders by supporting the administration of FMLA, ADA Accommodations, Workers' Compensation, leaves of absence, Onboarding, Employee Relations and day-to-day HR operations. Working hours are Monday-Friday 11:00 am - 7:00 pm CST.

Pay

Minimum – Anticipated Maximum Base Salary: $45,800 - $73,400 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends‑and‑family discounts at many of our hotels and resorts

What will you do?

• Coordinate and administer leave, accommodation, workers' compensation, and related case processes through our HR systems in partnership with internal and external stakeholders
• Manage the full lifecycle of assigned cases by maintaining documentation, tracking progress, conducting follow-ups, and processing HR transactions accurately
• Communicate leave requirements, accommodation details, work restrictions, return to work information, and case updates to team members and operational leaders
• Partner with managers on leave administration, workplace accommodations, attendance matters, and return to work processes while escalating complex issues as needed
• Review attendance records, process attendance appeals, conduct audits, and ensure documentation accuracy and compliance with established procedures
• Support onboarding activities by verifying completion and accuracy of employment records and required new hire documentation
• Maintain confidential HR records, oversee Form I‑9 compliance, and ensure adherence to applicable employment regulations and company policies

More about you

• Bachelor's degree in human resources, business administration, or a related field preferred
• Minimum of 3 years of progressive human resources experience in an HR Specialist, HR Generalist, HR Manager, or comparable HR role
• Strong knowledge and experience managing administer leave, accommodation, workers' compensation, and related case processes required
• Working knowledge of federal and state employment laws and HR compliance requirements, with experience with employee onboarding and Form I-9 compliance
• Experience using an HRIS platforms
• Experience supporting a large hourly workforce in a fast‑paced operational environment preferred
• Ability to exercise sound judgment and maintain confidentiality when handling sensitive employee and medical information
• Casino, gaming, hospitality, entertainment, food and beverage, or other high-volume operational HR experience preferred

Physical requirements

• The working hours are Monday-Friday 11:00 am - 7:00 pm CST
• Able to work onsite 100% of the time

Shift details

Split shift
M-F
8hr shift

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.