Assistant Beverage Manager, Southland Casino

Delaware North; West Memphis (AR); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) match

Performance bonus

Paid vacation

Parental leave

Tuition reimbursement

Discounts

Descripción de la vacante

Delaware North Gaming is seeking an experienced Assistant Beverage Manager to join our team at Southland Casino in West Memphis, Arkansas. You will support daily bar operations, oversee team performance, scheduling, purchasing, cost controls, alcohol compliance, and service quality, while creating an engaging experience for guests.

This role emphasizes leadership and training, with responsibilities including weekly schedules, hiring, coaching, and ensuring adherence to programs like GuestPath

Formación

• Minimum two years’ experience in a high-volume restaurant or catering environment.
• No college degree required.
• Strong menu knowledge and staff supervision experience.
• Proven ability to lead a team and manage time.

Responsabilidades

• Assist in the administration of all beverage and bar-related functions to ensure guest satisfaction and cost of sales.
• Prepare weekly schedules, hire, train, and manage team members with feedback on performance.
• Complete purchasing in line with company programs and enforce safety policies.
• Attend meetings, participate in training, and drive service standards.
• Develop new policies and control procedures for alcohol compliance and quality.

Conocimientos

Team leadership

Shift scheduling

Purchasing

Cost control

Alcohol compliance

Guest service

Training & development

Herramientas

GuestPath

GreenPath

Descripción del empleo

The opportunity

Delaware North Gaming is searching for an experienced Assistant Beverage Manager to join our team at Southland Casino in West Memphis, Arkansas. In this exciting role you will support daily bar operations and oversee team performance, scheduling, purchasing, cost controls, alcohol compliance, and service quality while creating an engaging experience for guests. Bring your passion for hospitality and team development to a dynamic environment where no two days are the same.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Assist in the administration of all beverage and bar-related functions to ensure guest satisfaction, maintaining bar cost of sales and assist in restaurant planned cost of sales
• Prepare weekly schedules, hire, train, and manage team members, providing feedback on their responsibilities and alignment to Delaware North programs such as GuestPath, GreenPath, and other service standards
• Complete purchasing in compliance with company programs and policies and provide a safe work environment by following all safety and security policies and procedures
• Attend and participate in meetings, committees, and training
• Research and develop new policies, procedures, menus, and control policies that elevate service standards and accountability of staff, coordinating alcohol compliance and quality standards, as well as handling guest relations and monitor adherence to quality assurance standards

More about you

• Minimum two years’ experience in a high-volume restaurant or catering environment
• No college degree required
• Strong food knowledge with a variety of menus and previous experience supervising service team members
• Experience effectively leading a team
• Verbal and written communication skills, creating a positive work environment
• Ability to manage their own time as well as the time of others

Shift details

• Evenings
• Overnight
• Holidays
• Every weekend
• 8hr shift
• 10hr shift
• 12hr shift

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.