The HR Specialist Intern will support various HR functions, including employee relations, compensation and benefits, HR projects, and employee records. The role will work closely with the HR Manager and team to ensure HR processes are handled accurately, efficiently, and in line with company policies.
This role is ideal for someone who is organized, detail-oriented, comfortable handling confidential information, and eager to learn and grow in the field of Human Resources.
Key Responsibilities
Employee Relations:
- Provide guidance to managers and supervisors on employee relations topics including disciplinary actions, performance management, conflict resolution, and pay and benefits
- Investigate employee complaints and provide recommendations for corrective action
- Monitor the implementation of employee relations policies and protocols
- Communicating policies pertaining to Human Resources, compensation, and benefits
- Coordinate training and development programs for managers and staff
- Maintain employee files and records
- Prepare regular reports and analysis to provide management with an overview of employee relations trends
- Ensure compliance with all relevant legal and contractual requirements
- Stay up to date on current issues in the field of employee relations
Compensation and Benefits:
- Process Payroll
- Process time off requests
- Process Time Adjustments
- Process Reimbursements
- Bonus & Gift cards
- Payroll reports and audit
- Time off reports and audit
- Drafting/sending SLA
- Process internal contracts
- Process Certificate of Employment
- Process Payslip requests
- Updating Service-Level Agreement for Anniversary PTO
- Handbook signing
- Drafts offer letter templates
- HR CRM Management
- Assist other HR departments with ad-hoc tasks as needed
Project Management Role:
- Assignments are properly delegated, actioned, and handled per HR standards.
- Identify project roadblocks and report immediately to the Human Resources Manager and/or other team members who may be affected by the problem.
- Liaise with other HR colleagues to ensure that we serve our internal clients to the best of our abilities.
- Regularly check HR Project boards to ensure that tasks are worked on and addressed.
- Learn proper sheet management and apply tech savviness to get the job done as efficiently as possible.
- Report team productivity to the Human Resources Manager by giving the number of completed and pending tasks on a weekly basis.
- Hold HR team members accountable for assigned tasks and task completion.
- Ensure that task management steps are aligned with HR’s best practices.
- Responds to urgent emails and Slack messages promptly.
- Produce weekly and monthly reports as requested and/or needed by the HR Manager / HR director.
- Send Service Level Agreement and ensure all documents are signed.
- Maintain strict confidentiality of all sensitive data and information.
Administrator in Human Resources Airtable:
- Be the first point of contact for all HR CRM queries
- Create new employee profiles and update employee records with an onboarding survey form
- Ensure that the employees’ information is updated and upkeep
- Ensure the data held is correct and meets MAG standards
- Extracting reports needed by the other departments and HR that require information related to the employees
- Report to the team lead and Human Resources Manager any errors and downtime of the system
- Work with Payroll to ensure that Accrued PTO data is complete and accurate
- Ensure that any benefits related is activated in the HR ATS and well coordinated with Payroll
- Maintaining the HR CRM and ensuring that all data is backfilled with critical information
Qualifications
- Psychology graduate or graduate of a related degree
- At least 6 months of HR-related experience or internship experience is acceptable
- Able to handle confidential and sensitive information with discretion and professionalism
- Detail-oriented and organized
- Good communication and interpersonal skills
- Willing to learn and take on new HR tasks
- Comfortable using basic spreadsheets and online tools
- Reliable and able to follow HR policies and procedures
- Has the ability to quickly grasp new concepts, policies, and procedures, as well as adapt to changing priorities and environments
Technical Requirements
- A computer with dual monitor setup is required
- Computer with at least 8GB of RAM
- Must have at least 25 MBPS internet speed
- Camera with at least 1080p resolution
Why Join Us
- 40 hours a week, 8 hours a day
- Competitive salary base
- Permanent work-from-home setup
- Unlimited FREE access to MAG School courses and SOP Library
- Work schedule is in Eastern Standard Time (EST), Monday-Friday only
- Opportunities for professional development and career advancement
About My Amazon Guy
We are a full-service Amazon agency. Founded in 2018 by Steven Pope, we have more than 500+ employees worldwide, all remote, and growing rapidly. Through deep knowledge of SEO, design, and PPC, we love to show our clients why we are the best at growing their sales faster.
Many companies put clients or customers at the top of their pyramid. At My Amazon Guy we put employees first, and fire clients who disrespect our staff. We invest in people long term, and it’s helped us get to where we are today.
“Employees are critical to us. It is on Ownership and Management to support every layer above them.”
– Steven Pope, Founder
Hear more of what our employees have to say.
These are what makes our organization be better. We encourage growth, proficiency, communication, and prioritize progress over perfection. And for our managers, wepromote leadership, respect, accountability, and ownership in order to build a successful company, attract talent, achieve goals, and gain trust.
Our mission: to be Earth’s most seller-centric company.
Core Values
Learning
Never ending acquisition of knowledge and skills.
Eagerness
To get started. Keenness. Bias for fresh action. Proactively solve problems.
Consistent Communication
Frequently convey info with clarity, accuracy, and purpose to all parties.
Tech Savvy
AI fluency , type 55+ WPM, Excel guru, Google enthusiast, uses Slack threads.
Teaching
Help others learn, share your knowledge.
Multiply Yourself
Replace yourself to scale MAG. 1+1=3.
Soft on the People
Treat employees with respect and sincerity.
Compete
We are a team not a family. Crush your competitors. Play to win.
Extreme Ownership
Seizes accountability. Prioritizes then executes. Maintains discipline to create a simple but often difficult plan of action in motion at all times.
Radical Candor
Feedback Faster. Telling direct reports where they stand every single day. Tell it like it is.
We want you to be part of our growing team. My Amazon Guy is one of the top 500 fastest growing companies in the USA with more than 500 employees from all around the globe.
We’re committed to fostering a culture of growth and learning, and we’re looking for talented individuals who share our vision.