HR Services Partner: Employee Experience & Payroll

Jones Lang LaSalle Incorporated; Chicago, Northern (IL, KY); Hybrid; USD 67,000 - 78,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Early access to earned wages

Job summary

Jones Lang LaSalle Incorporated (JLL) in Chicago seeks a People Services Partner to support HR operations and deliver fast, accurate answers to employees and managers. You will be a subject matter expert within your line, ensuring efficient administration of HR queries and a seamless employee experience.

You will collaborate with COEs, join monthly HR partner calls, and support onboarding for new HR Partners, with a focus on improving processes and reducing HRBP requests.

Qualifications

• 3+ years of HR experience with high level of care to employees.
• Excellent communication skills with a customer-centric approach to resolving inquiries.
• Experience with total rewards, compensation and benefits, or HR operations/payroll.
• High-level understanding of payroll, time tracking, benefits administration, and leave policies.
• Case management experience preferred.
• Bachelor's degree preferred.
• Experience using data and analytics to drive outcomes.
• Passion for human resources and continuous improvement mindset.

Responsibilities

• Point of contact for escalations within your business line with expert FAQs on pay, time tracking, benefits and leaves.
• Audit case and survey reports to upskill the extended HR Ops team.
• Collaborate cross-functionally with COEs and resolve escalations quickly.
• Participate in monthly HR Partner calls to share updates and gather feedback.
• Identify opportunities to improve processes and reduce HRBP requests.
• Manage HR Services projects needing end-to-end administrative support.
• Conduct onboarding sessions for new HR Partners to ensure understanding of HR Operations.

Skills

HR experience

Customer-centric

Data analytics

Microsoft Excel

PowerPoint

Education

Bachelor's degree preferred

Tools

Excel

PowerPoint

Job description

Jones Lang LaSalle Incorporated (JLL) in Chicago seeks a People Services Partner to support HR operations and deliver fast, accurate answers to employees and managers. You will be a subject matter expert within your line, ensuring efficient administration of HR queries and a seamless employee experience.

You will collaborate with COEs, join monthly HR partner calls, and support onboarding for new HR Partners, with a focus on improving processes and reducing HRBP requests.