HR Services Intern: Growth‑Minded & Detail‑Oriented

Navy Federal Credit Union; Pensacola (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Navy Federal Credit Union is offering a Year Round Intern position within the HR Shared Services Center in Pensacola. The role supports HR inquiries, processes and audits, with an emphasis on confidentiality and timely, accurate service.

You must be actively enrolled in a degree program, preferably in Human Resources, and proficient with Microsoft Office. The internship provides exposure to HR operations, ServiceNow and Oracle HCM, and requires strong communication, organization, and

Qualifications

• Must be pursuing a degree from an accredited college/university in Human Resources or related fields.
• Proficiency with Microsoft Office suite (Outlook, Teams, Excel, Word)
• Strong attention to detail and ability to meet deadlines
• Customer service focus and relationship management skills
• Excellent verbal and written communication
• Team player with adaptability and growth mindset
• Strong research, analytical, and problem-solving abilities
• Good organizational, planning and time management skills
• Ability to exercise initiative and sound judgment
• Willingness to adapt to new technologies

Responsibilities

• Maintain knowledge of HR services and answer or route employee inquiries
• Analyze and interpret basic issues and coordinate solutions
• Support completing personnel actions in a deadline-driven environment
• Assist with customer inquiries in a timely manner
• Run audits and address findings as needed
• Assist with ad-hoc requests as necessary
• Maintain professionalism and confidentiality in interactions
• Provide day-to-day operational support
• Perform other duties as assigned

Skills

Microsoft Office

Customer service

Attention to detail

Communication skills

Team player

Learning agility

Problem solving

Time management

Initiative

Education

Pursuing HR degree

Tools

Oracle HCM

ServiceNow

Job description

Navy Federal Credit Union is offering a Year Round Intern position within the HR Shared Services Center in Pensacola. The role supports HR inquiries, processes and audits, with an emphasis on confidentiality and timely, accurate service.

You must be actively enrolled in a degree program, preferably in Human Resources, and proficient with Microsoft Office. The internship provides exposure to HR operations, ServiceNow and Oracle HCM, and requires strong communication, organization, and