HR Service Delivery Lead: Platform & Change

Comcast Corporation; Upper Moreland Township (Montgomery County); On-site; USD 90,000 - 150,000; Full time

Job summary

Comcast Corporation in the United States seeks a program/manager to lead the build and deployment of HRSD platform initiatives, partnering with stakeholders and technology teams to define requirements and deliver on strategic priorities.

You will oversee requirements, designs, testing, and deployment, drive timely delivery, and mentor team members while maintaining governance and compliance.

Responsibilities

• Manage relationships with operational leaders, stakeholders, technical teams, vendors, and external partners to ensure a shared understanding of objectives, requirements, risks, dependencies, and project deliverables.
• Lead analysis efforts to determine comprehensive business requirements, process impacts, integration needs, and opportunities to improve operational efficiency and user experience.
• Developing team members through recommended learning paths, mentorship, and ongoing growth opportunities to strengthen technical, analytical, and leadership capabilities.
• Overseeing the provision, review, and approval of business requirements, solution designs, and implementation approaches for system enhancements, integrations, and platform initiatives.
• Orchestrating build, test, deployment, and release activities for functional platforms while ensuring alignment with business priorities, operational readiness, and governance standards.
• Monitoring and communicating changes to agreed deliverables, timelines, and priorities, proactively managing risks and escalating issues as necessary to support successful execution.
• Executing functional platform maintenance and enhancements in partnership with stakeholders, operational teams, and technology providers to improve performance, scalability, effectiveness, compliance, and the delivery of business outcomes.
• Serving as the primary liaison between business, operations, technology, and third-party vendors to evaluate, implement, and optimize platform capabilities that enable evolving business processes and operational priorities.

Skills

Data integrity

Requirements analysis

Stakeholder management

Automation

Risk management

Performance management

Process improvements

Job description

Comcast Corporation in the United States seeks a program/manager to lead the build and deployment of HRSD platform initiatives, partnering with stakeholders and technology teams to define requirements and deliver on strategic priorities.

You will oversee requirements, designs, testing, and deployment, drive timely delivery, and mentor team members while maintaining governance and compliance.