HR Service Center Associate

Raymond James; Saint Petersburg (FL); Hybrid; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Job summary

Raymond James is seeking an HR Associate for a hybrid in-office role in Saint Petersburg, FL. The position involves executing a range of HR processes, resolving policy queries for RJ Associates and candidates, and maintaining HR data and documentation.

You will develop knowledge of organizational policies and regulatory codes while adhering to procedures and supporting the HR Service Center controls and documentation. Local candidates only, in-office three days per week.

Qualifications

• Minimum 1 year of Workday experience in a service center environment.
• Bachelor’s degree in Human Resources or related field preferred.
• Associate’s degree and/or one to three years of relevant experience in a technical/helpdesk environment or similar.

Responsibilities

• Carry out a range of HR processes to ensure accurate, efficient, and timely completion.
• Resolve queries from RJ Associates, candidates, and former RJ Associates by providing information on policies and procedures.
• Help manage internal client relationships by supporting others to build effective working relations.
• Verify the accuracy and completeness of HR data and enter it into HR information systems.
• Prepare routine letters, memoranda, reports, and similar documents following detailed instructions.
• Develop knowledge of organizational policies, procedures, and regulatory codes relevant to own work.
• Support the maintenance of multiple controls and documentation associated with the HR Service Center.

Skills

Workday experience

Data entry

Education

Associate’s degree

Bachelor’s degree in HR or related field

Tools

HR Information Systems (HRIS)

Job description

Job Summary

Hybrid role requiring in-office presence three days a week, including either a Monday or Friday. The position is based in Tower 4, St. Petersburg, FL 33716, and is open to local candidates only. The role involves carrying out a range of HR processes to ensure accurate, efficient, and timely completion. The associate will resolve queries from RJ Associates, candidates, and former RJ Associates by providing information on policies and procedures, referring complex issues to others. The role also includes verifying the accuracy and completeness of HR data, entering data into HR information systems, and preparing routine documents such as letters, memoranda, and reports. The associate will develop a working knowledge of organizational policies, procedures, and regulatory codes, adhering to mandatory procedures to ensure work meets required standards. Additionally, the role supports the maintenance of multiple controls and documentation associated with the HR Service Center.

• Carry out a range of HR processes to ensure accurate, efficient, and timely completion.


• Resolve queries from RJ Associates, candidates, and former RJ Associates by providing information on policies and procedures, referring complex issues to others.


• Help manage internal client relationships by supporting others to build effective working relations.


• Verify the accuracy and completeness of HR data provided, and enter the data into HR information systems, following defined procedures.


• Prepare routine letters, memoranda, reports, and similar documents following detailed instruction, utilizing the full range of functions within standard office software.


• Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.


• Support the maintenance of multiple controls and documentation associated with the running of the HR Service Center.

Job Summary

Hybrid role requiring in-office presence three days a week, including either a Monday or Friday. The position is based in Tower 4, St. Petersburg, FL 33716, and is open to local candidates only. The role involves carrying out a range of HR processes to ensure accurate, efficient, and timely completion. The associate will resolve queries from RJ Associates, candidates, and former RJ Associates by providing information on policies and procedures, referring complex issues to others. The role also includes verifying the accuracy and completeness of HR data, entering data into HR information systems, and preparing routine documents such as letters, memoranda, and reports. The associate will develop a working knowledge of organizational policies, procedures, and regulatory codes, adhering to mandatory procedures to ensure work meets required standards. Additionally, the role supports the maintenance of multiple controls and documentation associated with the HR Service Center.

Essential Duties And Responsibilities

• Carry out a range of HR processes to ensure accurate, efficient, and timely completion.


• Resolve queries from RJ Associates, candidates, and former RJ Associates by providing information on policies and procedures, referring complex issues to others.


• Help manage internal client relationships by supporting others to build effective working relations.


• Verify the accuracy and completeness of HR data provided, and enter the data into HR information systems, following defined procedures.


• Prepare routine letters, memoranda, reports, and similar documents following detailed instruction, utilizing the full range of functions within standard office software.


• Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.


• Support the maintenance of multiple controls and documentation associated with the running of the HR Service Center.

Knowledge, Skills, And Abilities

• Minimum 1 year of Workday experience in a service center environment.


• Typically requires an Associate’s degree and/or one to three years of relevant experience in a technical helpdesk or other technical support environment or a combination of education, training, and experience.


• Bachelor’s degree in Human Resources or related degree preferred.

This is the pay range that Magnit reasonably expects to pay for this position: $22.50/hour - $30.00/hour

Benefits: Medical, Dental, Vision, 401K