HR Service Center Associate

Magnit; Saint Petersburg (FL); Hybrid; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Magnit in Saint Petersburg, FL is seeking an HR Service Center Associate for a hybrid role requiring in-office presence three days a week, including either Monday or Friday. Local candidates only.

The role involves carrying out HR processes, resolving policy queries for RJ Associates and candidates, and ensuring accurate HR data entry and documentation. The position supports HR policies, regulatory compliance, and multiple controls within the HR Service Center.

Qualifications

• Minimum 1 year of Workday experience in a service center environment.
• Typically requires an Associate’s degree and/or one to three years of relevant experience in a technical helpdesk or other technical support environment or a combination of education, training, and experience.
• Bachelor’s degree in Human Resources or related degree preferred.

Responsibilities

• Carry out a range of HR processes to ensure accurate, efficient, and timely completion.
• Resolve queries from RJ Associates, candidates, and former RJ Associates by providing information on policies and procedures, referring complex issues to others.
• Help manage internal client relationships by supporting others to build effective working relations.
• Verify the accuracy and completeness of HR data provided, and enter the data into HR information systems, following defined procedures.
• Prepare routine letters, memoranda, reports, and similar documents following detailed instruction, utilizing the full range of functions within standard office software.
• Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
• Support the maintenance of multiple controls and documentation associated with the running of the HR Service Center.

Job description

Job Summary

Hybrid role requiring in-office presence three days a week, including either a Monday or Friday. The position is based in Tower 4, St. Petersburg, FL 33716, and is open to local candidates only. The role involves carrying out a range of HR processes to ensure accurate, efficient, and timely completion. The associate will resolve queries from RJ Associates, candidates, and former RJ Associates by providing information on policies and procedures, referring complex issues to others. The role also includes verifying the accuracy and completeness of HR data, entering data into HR information systems, and preparing routine documents such as letters, memoranda, and reports. The associate will develop a working knowledge of organizational policies, procedures, and regulatory codes, adhering to mandatory procedures to ensure work meets required standards. Additionally, the role supports the maintenance of multiple controls and documentation associated with the HR Service Center.

Essential Duties and Responsibilities

• Carry out a range of HR processes to ensure accurate, efficient, and timely completion.
• Resolve queries from RJ Associates, candidates, and former RJ Associates by providing information on policies and procedures, referring complex issues to others.
• Help manage internal client relationships by supporting others to build effective working relations.
• Verify the accuracy and completeness of HR data provided, and enter the data into HR information systems, following defined procedures.
• Prepare routine letters, memoranda, reports, and similar documents following detailed instruction, utilizing the full range of functions within standard office software.
• Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
• Support the maintenance of multiple controls and documentation associated with the running of the HR Service Center.

Knowledge, Skills, and Abilities

• Minimum 1 year of Workday experience in a service center environment.
• Typically requires an Associate’s degree and/or one to three years of relevant experience in a technical helpdesk or other technical support environment or a combination of education, training, and experience.
• Bachelor’s degree in Human Resources or related degree preferred.

This is the pay range that Magnit reasonably expects to pay for this position: $22.50/hour - $30.00/hour

Benefits: Medical, Dental, Vision, 401K