HR Process Excellence & Project Lead

Aramark; Philadelphia (Philadelphia County); On-site; USD 110,000 - 140,000; Full time

Job summary

Aramark is seeking an experienced Manager of Process Improvements & Project Management to scale HR Operations initiatives. This individual-contributor role focuses on turning strategy into structured projects, standardizing measures, and delivering practical tools for field HR and managers.

You will report to HR leadership and drive end-to-end improvement projects across US HR Operations, with a focus on governance, metrics, and documentation that withstand field use.

Qualifications

• 5+ years in process improvement, project management, or HR operations.
• Six Sigma Black Belt certification strongly preferred or equivalent.
• PMP or equivalent formal training preferred, with delivery track record.
• Advanced PowerPoint and Excel skills required.
• Strong written communication for field-ready documentation.
• Ability to drive project pipeline with minimal day-to-day oversight.

Responsibilities

• Lead process improvement projects across HR Operations, Talent Acquisition, and Employee Relations.
• Apply Lean/Six Sigma methodologies to reduce cycle time and error rates in HR processes.
• Manage cross-functional projects with charters, milestones, gate reviews, and reporting.
• Support the project intake process and prioritize requests for US HR Operations.
• Document and standardize processes with SOPs and manager-facing guides.
• Facilitate improvement workshops with HR Ops staff, field HR, and business partners.

Skills

Process improvement

Project management

HR operations

Six Sigma Black Belt

PMP

PowerPoint

Excel

Written communication

Stakeholder management

Cross-functional teamwork

Job description

Aramark is seeking an experienced Manager of Process Improvements & Project Management to scale HR Operations initiatives. This individual-contributor role focuses on turning strategy into structured projects, standardizing measures, and delivering practical tools for field HR and managers.

You will report to HR leadership and drive end-to-end improvement projects across US HR Operations, with a focus on governance, metrics, and documentation that withstand field use.