HR Operations Specialist - Payroll & Benefits

CTW; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

CTW is seeking an HR Operations Specialist to manage day-to-day HR operations with a primary focus on U.S. payroll and benefits administration. The role ensures accurate payroll processing, benefits management, compliance, and supports onboarding and offboarding to maintain a positive employee experience.

The ideal candidate will have at least 3 years of HR/payroll experience, hands-on U.S. payroll knowledge, and professional HR certification such as SHRM-CP or PHR.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Accounting, Finance, or a related field.
• Minimum of 3 years of experience in HR, payroll, benefits administration, or a related role.
• Hands-on experience supporting or managing U.S. payroll processes.
• Practical experience administering employee benefits programs.
• Strong attention to detail and ability to work accurately with confidential employee and payroll information.
• Professional HR certification such as SHRM-CP or PHR.

Responsibilities

• Manage end-to-end U.S. payroll processing accurately and on schedule for all employees.
• Review payroll inputs including new hires, terminations, salary changes, bonuses, deductions and PTO.
• Administer employee benefits programs including enrollment and eligibility changes.
• Oversee onboarding and offboarding processes with payroll/benefits coordination.
• Support HR compliance and maintain confidential employee records.
• Coordinate day-to-day office operations and administrative matters.
• Manage office supplies, facilities-related requests, and general workplace needs.
• Collaborate with building management, vendors, and external service providers.
• Support office events, meetings, and employee engagement initiatives.
• Assist with business travel and office logistics as needed.

Skills

Payroll processing

Benefits administration

HR operations

Onboarding & offboarding

HRIS systems

Confidential information handling

Attention to detail

Office coordination

Education

Bachelor’s degree in Human Resources, Business Administration, Accounting, Finance, or related field

Tools

HRIS systems

Microsoft Office Suite

Job description

CTW is seeking an HR Operations Specialist to manage day-to-day HR operations with a primary focus on U.S. payroll and benefits administration. The role ensures accurate payroll processing, benefits management, compliance, and supports onboarding and offboarding to maintain a positive employee experience.

The ideal candidate will have at least 3 years of HR/payroll experience, hands-on U.S. payroll knowledge, and professional HR certification such as SHRM-CP or PHR.