HR Operations Specialist - Onboarding & Offboarding

Eastern Bank; Wakefield (MA); Hybrid; USD 29,000 - 47,000; Full time

Benefits offered by this job

Total Rewards benefits

Medical, dental, vision insurance

Tuition reimbursement

Job summary

Eastern Bank is seeking an HR Operations Coordinator to support high-volume employee lifecycle transactions and frontline HR services. This hybrid role focuses on preboarding, onboarding, offboarding, records management, and employee services coordination, serving as the primary contact for HR inquiries in Wakefield, MA with occasional Brockton travel.

The position requires 3–5 years in progressive admin experience, HR shared services preferred, and strong MS Office/HRIS skills.

Qualifications

• Experience supporting employee lifecycle transactions (onboarding, changes, offboarding).
• Proficient in Microsoft Office and HRIS platforms (Oracle HRIS or similar).
• Ability to handle confidential information with discretion.

Responsibilities

• Coordinate employee preboarding and onboarding activities.
• Manage New Colleague Orientation logistics and communications.
• Coordinate employee offboarding and returns of equipment.
• Maintain employee records and ensure compliance with retention policies.
• Provide frontline HR support via HR hotline and inbox.

Skills

Organizational skills

Communication skills

HRIS experience

Microsoft Office

Confidentiality

Education

High School Diploma

Associate's degree preferred

Tools

Oracle HRIS

Job description

Eastern Bank is seeking an HR Operations Coordinator to support high-volume employee lifecycle transactions and frontline HR services. This hybrid role focuses on preboarding, onboarding, offboarding, records management, and employee services coordination, serving as the primary contact for HR inquiries in Wakefield, MA with occasional Brockton travel.

The position requires 3–5 years in progressive admin experience, HR shared services preferred, and strong MS Office/HRIS skills.