HR Operations Specialist

Forefront Dermatology; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a detail-oriented HR Operations Specialist to join their dynamic People Experience team. This role is pivotal in overseeing daily HR operations, ensuring smooth execution of processes, and providing exceptional support to both employees and leadership. The ideal candidate will leverage technology to optimize workflows, maintain data integrity, and enhance operational efficiency. If you thrive in a fast-paced environment and are passionate about improving HR processes, this opportunity is perfect for you to make a significant impact.

Qualifications

• Ability to manage multiple operations processes in a fast-paced environment.
• Proficiency in HRIS and Microsoft Office Suite with strong communication skills.

Responsibilities

• Serve as a contact for employee inquiries regarding HR policies and procedures.
• Manage employee lifecycle changes and ensure HR data accuracy.
• Evaluate and implement enhancements for HR Operations efficiency.

Skills

HRIS proficiency

Microsoft Office Suite

Communication Skills

Project Management

Change Management

Data Integrity

Leadership Skills

Confidentiality

Tools

ATS systems

Job description

Overview

We are seeking a highly process-driven, detail oriented and innovative HR Operations Specialist to join our dynamic People Experience team. The HR Operations Specialist will play a crucial role in overseeing the daily operations of the People Experience Team and ensuring the smooth execution of various HR processes, policies, and programs. Serves as a liaison for employees and leadership providing excellent customer service support to the organization. The successful candidate will be a proactive team player with a focus on leveraging technology and workflow optimization, strong organizational and communication skills and the ability to identify opportunities and present solutions for enhancing the effectiveness HR Operations.

Responsibilities

• Serve as a main point of contact for employee inquiries and provides support in addressing workplace matters including but not limited to responding to inquiries regarding policies, procedures, and programs, including escalating matters to the appropriate stakeholders.
• Process and manage employee lifecycle changes within the HRIS to ensure accuracy and consistency of HR data and management of electronic employee file administration.
• Perform routine auditing of HRIS to ensure data integrity.
• Evaluate, recommend and implement opportunities to enhance efficiency and effectiveness of HR Operations with a focus on leveraging technology to streamline processes.
• Leverage people analytics and reporting techniques to understand people management indicators and uses data to identify and present solutions.
• Partner with HRBP’s and People Team on collaborative projects to develop and enhance team resources and business support to the organization.
• Assist in the implementation of workplace safety and compliance programs and policies.
• Contribute to developing HR policies and procedures that align with organizational goals.
• Assist in the management of employee worker’s compensation program.
• Maintain compliance with HR record-keeping requirements.
• Perform other related duties as assigned.

Qualifications

Knowledge, Skills and Abilities

• Ability to work in a high-volume, rapidly changing environment while effectively supporting change management.
• Proficiency in HRIS, including report writing, and Microsoft Office Suite. Experience in ATS systems preferred. Must be able to learn new software quickly and support workflow development.
• Demonstrated ability to manage multiple and complex operations processes, with many initiatives taking place simultaneously in conjunction with day-to-day activities.
• Experience with successful project management teams to ensure project success of HR operations initiatives.
• Must have excellent communication skills and the ability to communicate effectively orally and in writing.
• Detailed knowledge of federal and state employment laws in a multi-state environment.
• Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
• Must possess excellent leadership, organizational, and computer skills with a focus on detail and data integrity.
• Ability to work effectively and cooperatively with staff, leadership and the public.
• Ability to multi-task and prioritize work in order to contribute to high levels of company operational efficiency and effectiveness.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Physical Demands

• Ability to communicate in an active multi-office, multi-state environment.
• Ability to efficiently operate all job-related office equipment (telephone, computer, calculator, audio camera).
• Ability to communicate via telephone and virtual teleconferencing tools.
• Ability to sit for large portions of a workday.