HR Operations & Onboarding Specialist

Fusion Connect; New York (NY); On-site; USD 52,000 - 70,000; Full time

Job summary

Fusion Connect is seeking a Human Resources Coordinator to deliver a seamless employee experience through hands-on HR administration and lifecycle support. You’ll handle preboarding, onboarding, data entry in the HRIS, and confidentiality with discretion, while supporting programs and SOP maintenance.

Join a team that values accuracy, responsiveness, and proactive problem solving as we streamline processes, coordinate training, and manage HR communications across the organization.

Qualifications

• Working knowledge of HR processes including preboarding and offboarding.
• Ability to handle sensitive and confidential information with discretion.
• Customer service mindset with a focus on delivering a positive employee experience.
• Strong organizational skills with attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to follow established processes and maintain consistency.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Perform routine administrative, transactional, and operational tasks across the Human Resources department.
• Manage the end-to-end preboarding process from offer acceptance through the employee’s first day, ensuring completion of all required new-hire documentation and orientation.
• Enter and validate new-hire data in the HRIS and ensure data accuracy prior to start date.
• Serve as the primary point of contact for new-hire questions related to documentation, logistics, and readiness.
• Ensure confidentiality and compliance with data privacy standards in handling employee information and HR records.
• Support HR programs such as education assistance and employee referral programs.
• Submit IT service desk tickets to support new hire setup and employee offboarding activities.
• Coordinate and execute offboarding processes, including exit documentation and system updates.
• Assign employee learning paths and required training programs.
• Maintain standard operating procedures (SOPs) across the Human Resources function.
• Provide SharePoint support, including maintaining HR content and resources.
• Monitor and manage the HR mailbox, ensuring prompt, accurate, and professional responses.

Skills

HR processes

Data privacy

Customer service

Organizational skills

Communication

Workday HCM

Microsoft Office

Education

Bachelor's degree in HR/Business Admin

Substitution: 2 years of related experience per year of education

Tools

Workday HCM

Microsoft Office

SharePoint

Job description

Fusion Connect is seeking a Human Resources Coordinator to deliver a seamless employee experience through hands-on HR administration and lifecycle support. You’ll handle preboarding, onboarding, data entry in the HRIS, and confidentiality with discretion, while supporting programs and SOP maintenance.

Join a team that values accuracy, responsiveness, and proactive problem solving as we streamline processes, coordinate training, and manage HR communications across the organization.