HR Operations & Onboarding Assistant

Mental Health Association - Western MA; Chicopee (MA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & PH

Family Leave (Maternity, Paternity)

Long Term Disability

Job summary

Mental Health Association - Western MA is seeking an HR Administrative Assistant to support recruitment, onboarding, compliance, and employee relations. This role ensures HR processes run smoothly and in alignment with agency policies.

The position is full-time in Massachusetts with a Mon–Fri, 9am–5pm schedule. It emphasizes accurate data entry in the ADP HRIS, record maintenance, and timely HR support for staff.

Qualifications

• 1–2 years of experience in an administrative or HR support role
• Excellent computer skills, particularly in Microsoft Office (Word, Excel, Outlook) and HR database systems
• Excellent written, verbal, and interpersonal communication skills
• Exceptional organizational and time management skills with strong attention to detail
• Ability to manage multiple priorities, maintain confidentiality, and follow through on assignments
• Self-motivated, team-oriented, and adaptable

Responsibilities

• Track and organize applications that are not moving forward
• Assist in conducting reference checks for all divisions
• Enter new hire candidate’s credentials in HRIS (ADP)
• Create new hire folders and file in Main HR Office
• Assist with I-9 documentation, E-Verify, and audit preparation
• Maintain accurate and up-to-date employee records in both electronic and paper systems
• Manage the agency’s Call Out Line
• Process internal job offers and employee transfer/promotion paperwork
• Manage MHA’s Internship Program
• Provide general support related to HR policies, benefits, and employee inquiries
• Manage MHA Cares Program and participate in the EAP webinars
• Assist with data entry and updates in the Human Resources Information System (HRIS)
• Provide administrative support to the HR team on day-to-day operations and ongoing projects
• Serve as a proactive team member, contributing ideas and solutions to improve processes
• Support compliance by maintaining knowledge of federal and state employment laws and agency standards
• File all employee documents for both active and terminated employees weekly
• Process performance reviews in ADP
• Process & file Corrective Actions
• Manage equipment returns and assignments
• Anniversary and milestone letters
• Longevity award processing
• TB Test scheduling and follow-up
• Employment verifications
• Perform other similar or related duties as assigned by the Recruitment Manager or HR Leadership team.

Skills

Administrative support

HR software

Microsoft Office

Communication

Organization

Confidentiality

Team collaboration

Tools

ADP

HRIS

Job description

Mental Health Association - Western MA is seeking an HR Administrative Assistant to support recruitment, onboarding, compliance, and employee relations. This role ensures HR processes run smoothly and in alignment with agency policies.

The position is full-time in Massachusetts with a Mon–Fri, 9am–5pm schedule. It emphasizes accurate data entry in the ADP HRIS, record maintenance, and timely HR support for staff.