HR Operations Lead: Payroll, Compliance & People

Rippling; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

Lagos seeks an experienced HR Generalist to support HR operations and employee lifecycle processes in a fast-paced environment. You will collaborate with Talent Acquisition, Training & Development, and managers to administer payroll, benefits, and policy programs, while ensuring compliance with applicable laws and accurate HR records.

The role emphasizes continuous process improvement, data integrity, and confidentiality in handling sensitive information across the HR function.

Qualifications

• Bachelor’s degree in HR, business administration, organizational leadership, or related field.
• 5+ years of Human Resources experience.
• Experience supporting HR operations, employee relations, compliance, and HR administration.
• Experience managing employee lifecycle processes, including onboarding, employee changes, and offboarding.
• Working knowledge of federal, state, and local employment laws and regulations.
• Experience supporting performance management and compensation administration.

Responsibilities

• Support the day-to-day administration of Human Resources operations.
• Administer employee lifecycle processes, including onboarding, transfers, promotions, leaves of absence, and offboarding.
• Maintain HR policies, procedures, and standard operating practices.
• Ensure employee records, documentation, and HR transactions are accurate, complete, and up-to-date.
• Identify opportunities to improve HR processes and operational efficiency.
• Support payroll preparation and processing activities.
• Administer employee benefit programs, including health, welfare, and retirement plans.
• Serve as the primary point of contact for employee questions regarding payroll, benefits, and HR policies.
• Coordinate annual open enrollment activities and employee communications.
• Partner with vendors to resolve issues and ensure effective service delivery.
• Support compliance with federal, state, and local employment laws and regulations.
• Maintain I-9 documentation, personnel files, and required employment records.
• Assist with audits, compliance reviews, and reporting activities.
• Support policy administration and ensure consistent policy application across the organization.
• Monitor HR activities for compliance and process adherence.
• Support annual performance review and compensation administration processes.
• Process compensation changes, promotions, and employee status updates.
• Maintain compensation records and documentation.
• Assist with compensation reporting and analysis activities.
• Ensure timely completion of performance management processes.
• Maintain HRIS data integrity and workforce records.
• Process employee transactions within HR systems.
• Generate standard HR reports, dashboards, and metrics.
• Assist with workforce analytics and reporting requests.
• Ensure confidentiality and security of employee information.
• Serve as a resource to employees and managers regarding HR policies, practices, and workplace concerns.
• Support employee relations investigations and documentation.
• Assist in resolving employee issues while ensuring consistent application of company policies.
• Escalate complex employee relations matters as appropriate.
• Promote a positive, respectful, and compliant workplace environment.
• Partner with Talent Acquisition to support hiring, onboarding, and workforce transitions.
• Collaborate with Training & Development to coordinate employee training and development activities.
• Provide administrative support for employee programs and HR initiatives.
• Assist with employee communications and HR program implementation.
• Support organizational initiatives and change management efforts as needed.

Skills

HR operations

Employee relations

Policy administration

Attention to detail

Communication skills

Discretion and professionalism

Problem-solving

Time management

Data management

Customer service mindset

Education

Bachelor’s degree in Human Resources or related field

Tools

HRIS (Rippling preferred)

Job description

Lagos seeks an experienced HR Generalist to support HR operations and employee lifecycle processes in a fast-paced environment. You will collaborate with Talent Acquisition, Training & Development, and managers to administer payroll, benefits, and policy programs, while ensuring compliance with applicable laws and accurate HR records.

The role emphasizes continuous process improvement, data integrity, and confidentiality in handling sensitive information across the HR function.