HR Operations Coordinator — Process & Impact

EY; Sacramento (CA); A distancia; USD 42.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and dental coverage

Pension and 401(k) plans

Paid time off

Descripción de la vacante

EY is seeking an Operation Coordinator, fully remote, in the United States with a focus on HR transactions within the TEC. The role involves processing complex HR activities under limited supervision and coaching junior team members.

Responsibilities include timely responses to internal and external inquiries, issue escalation, and collaboration with EY Recruiting/Talent Team to drive improvements. Strong communication and analytical skills are essential.

Formación

• To qualify for the role you must have a high school diploma or equivalent work experience.
• Approximately 1–3 years related experience preferred.
• Ability to research, analyze, interpret, and document transactions and issues with minimal supervision.
• Understands the expectations of customers and delivers service that exceeds customer’s needs within department guidelines.
• Effective verbal and written communication skills.
• Anticipate clients’ needs, identifies and resolves issues that impact the delivery of quality service.

Responsabilidades

• Respond to internal and external customer needs and inquiries by analyzing the activity and performing necessary and appropriate actions to reach resolution, including non-routine inquiries.
• Use proven judgment and experience in applying concepts and guidelines; follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and proposes solutions for barriers to leadership

Conocimientos

Recruitment processes

Analytical thinking

Communication skills

Customer service

Educación

High school diploma or equivalent work experience

Descripción del empleo

EY is seeking an Operation Coordinator, fully remote, in the United States with a focus on HR transactions within the TEC. The role involves processing complex HR activities under limited supervision and coaching junior team members.

Responsibilities include timely responses to internal and external inquiries, issue escalation, and collaboration with EY Recruiting/Talent Team to drive improvements. Strong communication and analytical skills are essential.