HR Operations Associate – Payroll, Data & Compliance

Fitchburg State University; Fitchburg (MA); On-site; USD 70,000 - 75,000; Full time

Job summary

Fitchburg State University in Fitchburg, MA is seeking a diligent HR Administrative Assistant to support the Office of Personnel Services and the Executive Director. The role involves front-line reception, managing the employment jobsite, and handling confidential personnel records with discretion.

You will maintain HR systems, draft letters, and assist with payroll files while ensuring accessibility and policy compliance. A collaborative, service-oriented approach is essential.

Qualifications

• 2+ years of experience in a confidential, high-volume environment.
• Experience interpreting personnel policies and procedures per law and union agreements.
• Ability to pass CORI/SORI background checks.
• Ability to work with minimal supervision in a team setting.

Responsibilities

• Provide daily office management and front-line customer service for HR.
• Handle confidential information and administrative tasks for Human Resources and Payroll Services.
• Manage hiring via the University job site, posting, reviewing applicants, and closing searches.
• Provide training to supervisors and troubleshoot issues.
• Coordinate background screening for all hires.
• Maintain HR databases and generate reports.

Skills

Discretion

Communication

Time management

Attention to detail

Tools

Banner

HRCMS

Microsoft Office

Google Suite

Job description

Fitchburg State University in Fitchburg, MA is seeking a diligent HR Administrative Assistant to support the Office of Personnel Services and the Executive Director. The role involves front-line reception, managing the employment jobsite, and handling confidential personnel records with discretion.

You will maintain HR systems, draft letters, and assist with payroll files while ensuring accessibility and policy compliance. A collaborative, service-oriented approach is essential.