HR Operations Architect & Leader

Emburse Chrome River; Addison (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

Emburse Chrome River is seeking a Director of HR Operations to build and lead a scalable function that delivers compliant, responsive support across the employee lifecycle. You will manage a team of HR Generalists, own employee performance, and partner with Legal, Finance, IT, and COEs to execute strategy.

Reporting to the Chief HR Officer, you will own HRIS strategy, people metrics, executive reporting, and the HR budget, while aligning initiatives with Emburse's business priorities in a

Qualifications

• Bachelor's degree in HR or related field.
• 7+ years of progressive HR experience including leadership of HR operations or shared services.
• Experience building or scaling global HR operations or HR help desk.
• Deep knowledge of employee relations, policy administration, and risk management.
• Experience owning an HRIS roadmap, data governance, and vendor management.

Responsibilities

• Build, lead, and develop a high-performing HR operations team with clear roles, service standards, decision rights, and accountability.
• Design and launch HR tools leveraging technology to support and provide answers to employees through disciplined intake, triage, escalation, and knowledge management.
• Own employee performance including employee-relations, investigations, manager guidance, documentation, escalation protocols, and trend analysis in partnership with Legal and the HR Business Partners.
• Lead HR compliance and policy administration, including required records, audits, controls, training, and consistent practices across applicable geographies.
• Own HRIS strategy, governance, data integrity, security, integrations, releases, vendors, and the roadmap for scalable employee and manager self-service.
• Establish HR metrics and dashboards that measure employee performance, workforce trends, operational effectiveness, risk, and progress against People priorities and do so in a way that is fully connected to Emburse's business strategy.
• Own and develop the HR Global Capabilities Center in India which will provide transactional support to the entire HR team and also support India team operations.
• Prepare clear, decision-oriented workforce reporting and insights for the executive team, Board of Directors, and other key stakeholders.
• Own the HR project portfolio and integrated plan from a strategic lens, aligning priorities, resources, dependencies, risks, milestones, and communications.
• Oversee the HR team budget and collaborate across the HR team on costs, spend, and forecast, in collaboration with the Finance & Accounting teams.
• Drive continuous improvement across employee-lifecycle processes through standardization, automation, AI-enabled workflows, change management, and strong cross‑functional partnership.
• Partner closely with the HR COEs and HR Business Partners to provide guidance in key areas of expertise and to operationalize projects and programs across the enterprise.

Skills

Leadership

HR operations

Employee relations

Policy administration

HRIS governance

Data analytics

Executive reporting

Cross-functional collaboration

Education

Bachelor's degree in Human Resources

Tools

UKG HRIS

Job description

Emburse Chrome River is seeking a Director of HR Operations to build and lead a scalable function that delivers compliant, responsive support across the employee lifecycle. You will manage a team of HR Generalists, own employee performance, and partner with Legal, Finance, IT, and COEs to execute strategy.

Reporting to the Chief HR Officer, you will own HRIS strategy, people metrics, executive reporting, and the HR budget, while aligning initiatives with Emburse's business priorities in a