Director of HR Operations & Strategy

Emburse; Addison (TX); On-site; USD 150,000 - 230,000; Full time

Job summary

Emburse is seeking a Director of HR Operations to design and scale a modern HR services function across the employee lifecycle. You will lead a team of HR Generalists and HRIS professionals, own performance management, compliance, and reporting to executives and the Board.

The role partners with HR COEs including Total Rewards, Learning, and Talent Acquisition, drives HRIS strategy, data governance, and a robust analytics program in a fast-growing tech environment.

Qualifications

• Seven+ years of progressive HR experience with leadership of HR operations, shared services, or a comparable function.
• Demonstrated success building or scaling global HR operations, an HR help desk, or an employee-support center.
• Deep knowledge of employee relations, investigations, policy administration, employment compliance, and risk management.
• Experience owning an HRIS roadmap, data governance, integrations, security, reporting, and vendor management.
• Experience using UKG or other similar HRIS system required.
• Ability to define meaningful HR metrics and translate workforce data into concise executive and Board-level reporting.
• Strong program and portfolio-management experience, including prioritization, dependency management, and cross-functional execution.
• Financial acumen and experience managing budgets, forecasts, vendor contracts, and investment tradeoffs.
• Experience in a high-growth SaaS, technology, consulting, or Private Equity-backed environment preferred.
• Experience applying automation and AI to improve HR service delivery, data quality, employee experience, and productivity.

Responsibilities

• Build, lead, coach, and develop a high-performing HR operations team with clear roles, service standards, decision rights, and accountability.
• Design and launch an HR tools that leverage technology to support employees through disciplined intake, triage, escalation, and knowledge management.
• Own employee performance including employee-relations, investigations, manager guidance, documentation, escalation protocols, and trend analysis with Legal and HR Business Partners.
• Lead HR compliance and policy administration, including required records, audits, controls, training, and consistent practices across geographies.
• Own HRIS strategy, governance, data integrity, security, integrations, releases, vendors, and the roadmap for scalable employee and manager self-service.
• Establish HR metrics and dashboards measuring performance, trends, and operational effectiveness linked to Emburse’s strategy.
• Prepare workforce reporting and insights for the executive team, Board, and key stakeholders.
• Oversee the HR project portfolio and integrated plan with priorities, resources, dependencies, risks, milestones, and communications.
• Drive continuous improvement across lifecycle processes through standardization, automation, AI-enabled workflows, and cross-functional partnership.
• Partner with HR COEs to operationalize projects and programs enterprise-wide.

Skills

Leadership

HR Operations

People Management

Strategic HR

Data Analytics

Program & Portfolio Mgmt

Change Management

Communication to Execs

AI & Automation in HR

Education

Bachelor’s degree in Human Resources or related field

Tools

UKG HRIS

Job description

Emburse is seeking a Director of HR Operations to design and scale a modern HR services function across the employee lifecycle. You will lead a team of HR Generalists and HRIS professionals, own performance management, compliance, and reporting to executives and the Board.

The role partners with HR COEs including Total Rewards, Learning, and Talent Acquisition, drives HRIS strategy, data governance, and a robust analytics program in a fast-growing tech environment.