HR Office Support Specialist

HCTec; United States; Hybrid; USD 45,000 - 60,000; Full time

Job summary

HCTec is seeking an HR & Office Support Specialist to manage HR operations and office administration. This hybrid role is based in Brentwood, TN, where you will support onboarding, reporting, and office operations.

The right candidate will have strong HR knowledge, be detail-oriented, and proficient in Microsoft Office. A Bachelor's degree in HR or related fields and past experience in HR administration is preferred.

Join our team to ensure effective HR processes and positive employee experiences.

Qualifications

• Minimum of 2-3 years of HR and office administration experience.
• Strong understanding of HR principles; SHRM credential preferred.
• Bachelor's degree in HR, business, or related field preferred.

Responsibilities

• Lead onboarding and provisioning for new hires.
• Support HR reporting, analytics, and employee relations initiatives.
• Manage front desk as the first point of contact.

Skills

Organizational skills

Microsoft Office (Excel, PowerPoint)

Communication skills

Customer service focus

Education

Bachelor's degree in HR, business, or related field

2-3 years HR and office administration experience

Tools

HRIS

Travel/expense platforms

Job description

POSITION SUMMARY

The HR & Office Support Specialist plays a dynamic, high-impact role supporting the full scope of HR operations while also managing day-to-day office administration. This position ensures smooth HR processes, positive employee experiences, and operational efficiency while reporting directly to the HR Vice President. This is a hybrid position, office located in Brentwood, TN.

ESSENTIAL FUNCTIONS

HR Operations

• Lead the onboarding process and complex provisioning process for new hires including preparing offer letters, coordinating background checks, setting up system access, coordinating orientation sessions, and ensuring a positive first‑day experience.
• Support HR reporting and analytics, assist with employee relations initiatives, and compliance tasks.
• Maintain accurate employee records in the HRIS system with new hire and changes in status.
• Ensure adherence to labor laws, company policies, and best practices in all HR and administrative activities.
• Prepare regular and ad‑hoc reports on HR metrics, travel spend, office expenses, and other operational data.
• Assist with audits and compliance documentation as needed.
• Handle additional HR projects and tasks assigned.
• Manage travel and expense platform, as well as supporting meeting and event logistics, including room bookings, catering, and setup for internal meetings or company events.

Office Operations

• Manages front desk as the first point of contact for internal and external parties, ensuring a positive and professional visitor, caller, and employee experience.
• Manage office events, meetings, calendars, and other projects as requested.
• Oversee general office operations, including supplies inventory, vendor relationships, mail distribution, and office maintenance coordination (multiple locations), general office tasks and team support.
• Handle miscellaneous administrative duties and special projects to support both HR and broader organizational needs.

Education and Experience

• Minimum of 2-3 years combination of HR and office administration experience.
• Strong understanding of HR principles, SHRM credentialed preferred.
• Bachelor's degree in HR, business, or related field preferred.
• Strong experience and efficiency in Microsoft Office, especially Excel and PowerPoint.

Required Skills & Attributes

• Ability to handle a wide variety of tasks using strong organizational and multitasking skills, while maintaining great attention to detail.
• Proactive problem‑solver with the ability to manage competing priorities in a dynamic environment.
• High level of discretion and professionalism when handling confidential employee information.
• Strong written and verbal communication skills.
• Customer‑service focus and a collaborative team player.
• Technical proficiencies (HRIS, travel/expense platforms).
• Other duties as assigned.