HR & Office Support Specialist

HCTec, LLC; Brentwood (TN); Hybrid; USD 45,000 - 60,000; Full time

Job summary

HCTec, LLC in Brentwood, TN is seeking an HR & Office Support Specialist to enhance HR operations while managing office tasks. In this hybrid role, you will be pivotal in onboarding, HR reporting, and maintaining employee records.

The ideal candidate will have 2-3 years of HR and office administration experience and a bachelor's degree in a relevant field is preferred. Strong skills in Microsoft Office are essential. Join us to ensure operational efficiency and positive employee experiences.

Qualifications

• Minimum of 2-3 years combination of HR and office administration experience.
• Strong understanding of HR principles, SHRM credentialed preferred.

Responsibilities

• Lead the onboarding process and prepare offer letters.
• Support HR reporting and analytics.
• Maintain accurate employee records in the HRIS system.
• Manage front desk and office operations.

Skills

Organizational skills

Multitasking skills

Communication skills

Customer-service focus

Education

Bachelor’s degree in HR, business, or related field preferred

Tools

Microsoft Office

HRIS

Travel/Expense Platforms

Job description

POSITION SUMMARY

The HR & Office Support Specialist plays a dynamic, high-impact role supporting the full scope of HR operations while also managing day-to-day office administration. This position ensures smooth HR processes, positive employee experiences, and operational efficiency while reporting directly to the HR Vice President. This is a hybrid position, office located in Brentwood, TN.

ESSENTIAL FUNCTIONS

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

HR Operations

• Lead the onboarding process and complex provisioning process for new hires including preparing offer letters, coordinating background checks, setting up system access, coordinating orientation sessions, and ensuring a positive first‑day experience.
• Support HR reporting and analytics, assist with employee relations initiatives, and compliance tasks.
• Maintain accurate employee records in the HRIS system with new hire and changes in status.
• Ensure adherence to labor laws, company policies, and best practices in all HR and administrative activities.
• Prepare regular and ad‑hoc reports on HR metrics, travel spend, office expenses, and other operational data.
• Assist with audits and compliance documentation as needed.
• Handle additional HR projects and tasks assigned.
• Manage travel and expense platform, as well as supporting meeting and event logistics, including room bookings, catering, and setup for internal meetings or company events.

Office Operations

• Manages front desk as the first point of contact for internal and external parties, thus ensures a positive and professional visitor, caller, and employee experience.
• Manage office events, meetings, calendars, and other projects as requested.
• Oversee general office operations, including supplies inventory, vendor relationships, mail distribution, and office maintenance coordination (multiple locations), general office tasks, team support.
• Handle miscellaneous administrative duties and special projects to support both HR and broader organizational needs.

Education and Experience

• Minimum of 2-3 years combination of HR and office administration experience.
• Strong understanding of HR principles, SHRM credentialed preferred.
• Bachelor’s degree in HR, business, or related field preferred.
• Strong experience and efficiency in Microsoft Office, especially Excel and PowerPoint.

Required Skills & Attributes

• Ability to handle a wide variety of tasks using strong organizational and multitasking skills, while maintaining great attention to detail.
• Proactive problem-solver with the ability to manage competing priorities in a dynamic environment.
• High level of discretion and professionalism when handling confidential employee information.
• Strong written and verbal communication skills.
• Customer‑service focus and a collaborative team player.
• Technical proficiencies (HRIS, travel/expense platforms).
• Other duties as assigned.