HR Manager: People & Compliance Leader

Big City Optical; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Big City Optical in Chicago seeks an experienced HR Manager to lead human resources operations, support a compliant and high-performing workplace, and partner with leadership to align people strategies with business goals.

You will manage recruitment, performance management, training, benefits administration, policy implementation, and HR compliance while maintaining accurate records and reporting.

Qualifications

• Bachelor’s degree in HR or a related field; equivalent experience may be considered.
• 5+ years of progressive HR experience including experience supporting managers and employees.
• Strong knowledge of employment laws, HR best practices, employee relations, benefits administration, and performance management.

Responsibilities

• Lead HR operations to support a positive, compliant, high-performing workplace.
• Develop, implement, and maintain HR policies, procedures, and programs.
• Manage full-cycle recruitment, including postings, hiring, and onboarding.
• Serve as a trusted resource for employees and managers on HR policies and workplace concerns.
• Oversee performance management processes, including goal setting, reviews, coaching, and development plans.
• Administer compensation, benefits, leave, and HR records.
• Identify training needs and coordinate learning and development initiatives.
• Partner with leadership on workforce planning, retention, succession, and organizational development.
• Ensure compliance with federal, state, and local employment regulations and maintain HR documentation.
• Track HR metrics and prepare reports on staffing, turnover, engagement, compliance and trends.
• Promote a respectful, inclusive, and professional workplace culture aligned with company values.

Skills

Employee relations

Performance management

Training & development

Policy implementation

Communication

HR analytics

Discretion

Education

Bachelor's degree in HR or related field

Equivalent experience considered

Job description

Big City Optical in Chicago seeks an experienced HR Manager to lead human resources operations, support a compliant and high-performing workplace, and partner with leadership to align people strategies with business goals.

You will manage recruitment, performance management, training, benefits administration, policy implementation, and HR compliance while maintaining accurate records and reporting.