Optician — Modern Eyewear Specialist with Great Benefits

Big City Optical; Chicago (IL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Incentive plan

Medical insurance

Dental insurance

Short-term disability

401k match

Paid time off

Employee discount

Job summary

Big City Optical in Chicago is seeking an Optician to join our team and support our mission of providing preeminent eye care in our communities. The optician works with the optometrist’s recommendations to match lenses and frames to a patient’s vision needs, accurately fitting and adjusting eyewear for maximum comfort and usability.

You will conduct pre-examination assessments, assist patients in selecting frames and lenses, educate on lens options, and coordinate with colleagues on orders and

Qualifications

• 1 year experience preferred, not required.
• Excellent communication and interpersonal skills, with an ability to engage effectively with diverse clientele.
• Detail-oriented with strong organizational and time management skills.
• Reliable transportation and willingness to travel up to 10 miles to support coverage at other locations as needed.

Responsibilities

• Conduct pre-examination assessments of patients.
• Work closely with the optometrist to understand and deliver on specific patient vision requirements.
• Understand and evangelize Big City Optical’s value proposition to clients.
• Assist patients in selecting frames and lenses that best suit their prescription needs and lifestyle.
• Accurately measure and fit eyeglasses and contact lenses, ensuring a comfortable and optimal vision experience for each patient.
• Educate patients on lens options, including features and benefits, to help them make informed decisions.
• Maintain up-to-date knowledge of the latest trends in eyewear and advancements in lens technology.
• Monitor orders and update patients on any delays.
• Conducts quality assessment of orders prior to patient pickup.
• Work with colleagues to manage inventory, including ordering, receiving, organizing frames and lens supplies and participating in off hours inventory count work as needed.
• Provide excellent customer service, resolving any issues professionally.
• Perform administrative tasks related to patient records, store operations and insurance billing.
• Conducts follow up calls to check in on patients and proactively advise on eyecare appointment availability.
• Additional responsibilities as assigned to support the overall success of the store.

Skills

Excellent communication

Interpersonal skills

Detail oriented

Team player

Customer service

Job description

Big City Optical in Chicago is seeking an Optician to join our team and support our mission of providing preeminent eye care in our communities. The optician works with the optometrist’s recommendations to match lenses and frames to a patient’s vision needs, accurately fitting and adjusting eyewear for maximum comfort and usability.

You will conduct pre-examination assessments, assist patients in selecting frames and lenses, educate on lens options, and coordinate with colleagues on orders and