HR Manager - Growth & People Operations

Comprehensive Recruiting Services; Easthampton (MA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Rock Voices is seeking its first Manager of Human Resources & Employee Relations to build practical HR systems across a multi-state team. This full-time, hybrid role will partner with the Executive Director, staff, and choir directors, with some travel for meetings and events.

You will own employee relations, compliance, onboarding, payroll coordination, and HR infrastructure to strengthen culture and consistency across all choirs during a pivotal growth phase.

Qualifications

• 5+ years of HR experience, preferably in multi-state environments.
• Strong knowledge of employment law, compliance, and payroll coordination.
• Experience administering core HR processes, including onboarding, leave & PTO administration, benefits coordination and personnel records.
• Deep experience with employee relations and conflict resolution.
• Ability to manage sensitive issues with discretion and professionalism.
• Strong communication and documentation skills.

Responsibilities

• Serve as the primary HR contact for choir directors and staff.
• Manage employee-relations issues, member-relations escalations, and sensitive conversations.
• Support performance management, coaching, corrective action, and terminations.
• Maintain personnel files and documentation.
• Monitor multi-state labor law and payroll compliance.
• Oversee compliance training and required postings.
• Manage workers' compensation cases and leave programs (FMLA, disability, maternity).
• Provide regular compliance and payroll reports to leadership.
• Coordinate hiring and onboarding with our managed HR/payroll provider.
• Manage background checks and required employment documentation.
• Lead onboarding and training for new employees.
• Partner with our Managed Payroll provider on payroll processing and compliance.
• Coordinate payroll garnishments and PTO/sick time tracking.
• Support benefits administration and employee questions.
• Build practical HR processes, policies, and documentation.
• Support organizational design, role clarity, and communication standards.
• Help strengthen culture, consistency, and the member experience across all choirs.

Skills

HR management

Employee relations

Compliance knowledge

Payroll coordination

Communication

Discretion & professionalism

Job description

Rock Voices is seeking its first Manager of Human Resources & Employee Relations to build practical HR systems across a multi-state team. This full-time, hybrid role will partner with the Executive Director, staff, and choir directors, with some travel for meetings and events.

You will own employee relations, compliance, onboarding, payroll coordination, and HR infrastructure to strengthen culture and consistency across all choirs during a pivotal growth phase.