HR Helpline Pro: Benefits, Payroll & Support

adpinternalcareers; Augusta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Be yourself

Belong with ERGs

Career growth

Continual learning

Best-in-class benefits

Mental health support

Volunteer time off

Job summary

ADP is hiring a MyLife Advisor in our HR Outsourcing division to guide clients through benefits, payroll, HR, 401k, and more. You will provide Tier 1 support, respond to questions from employees and third parties, and use online tools to research and resolve issues with professionalism.

You will build relationships with ADP partners and clients, escalate as needed, and participate in top-ranked training to grow within your role.

Qualifications

• Requires a high school diploma or GED.
• 1–3 years of client service experience.
• Military experience is valued and welcomed.

Responsibilities

• Provide Tier 1 support for benefits, payroll, HR, and related inquiries.
• Build relationships with clients, employees, and third-party vendors.
• Grow within the role through training and increasing independence.

Skills

Client service

Communication

Education

High School Diploma / GED

Job description

ADP is hiring a MyLife Advisor in our HR Outsourcing division to guide clients through benefits, payroll, HR, 401k, and more. You will provide Tier 1 support, respond to questions from employees and third parties, and use online tools to research and resolve issues with professionalism.

You will build relationships with ADP partners and clients, escalate as needed, and participate in top-ranked training to grow within your role.