Life & HR Benefits Advisor — Grow, Mentor, Impact

Fairygodboss; Norfolk (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Inclusive culture

Career growth opportunities

Ongoing training and development

Best-in-class benefits

Company-paid volunteer time

Job summary

Fairygodboss is hiring a MyLife Advisor for their Human Resources Outsourcing division in Norfolk, Virginia. This role is focused on providing Tier 1 support for employee inquiries related to benefits and payroll, using online tools for issue resolution, and building strong relationships with various stakeholders.

The ideal candidate will have a High School Diploma or GED and one year of client service experience. ADP offers a diverse culture with opportunities for career growth and best-in-class benefits from Day 1.

Qualifications

• One year of client service experience, or military experience.
• Proficiency with probing and problem-solving techniques.

Responsibilities

• Provide Tier 1 support for various employee inquiries.
• Use online tools to resolve issues and communicate status.
• Build relationships with team members and external vendors.
• Mentor less experienced representatives.

Skills

Client service experience

Probing techniques

Problem-solving

Accountability

Education

High School Diploma or GED

Job description

Fairygodboss is hiring a MyLife Advisor for their Human Resources Outsourcing division in Norfolk, Virginia. This role is focused on providing Tier 1 support for employee inquiries related to benefits and payroll, using online tools for issue resolution, and building strong relationships with various stakeholders.

The ideal candidate will have a High School Diploma or GED and one year of client service experience. ADP offers a diverse culture with opportunities for career growth and best-in-class benefits from Day 1.