HR Helpdesk Specialist I — Employee Support

Avis Budget Group; Tulsa (OK); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and Disability insurance

401(k) Retirement Plan with company match

Employee discounts on Avis/Budget cars

Access to Employee Assistance Program

Job summary

A leading mobility provider in Oklahoma seeks a HR Employee Support Representative to manage HR-related queries and transactions, ensuring an effective employee experience. The role involves educating employees, researching queries, and maintaining compliance while utilizing systems like Workday. Candidates must have at least a high school diploma and a year of experience in customer service or HR. The position offers an hourly wage of $16 and various benefits including health insurance and retirement plans.

Qualifications

• At least one year experience in customer services and/or human resources area.
• Excellent oral and written communication skills.
• Excellent problem solving skills with strong customer service abilities.
• Strong organizational skills for tracking and documenting.

Responsibilities

• Responds to questions on administrative procedures and practices.
• Educates employees on HR services and encourages self-service tools.
• Researches and resolves HR queries in a timely manner.
• Probes issues to provide accurate answers.

Skills

Customer service

Communication skills

Problem solving

Organizational skills

Microsoft Office

Education

High school diploma

Tools

Workday

Job description

A leading mobility provider in Oklahoma seeks a HR Employee Support Representative to manage HR-related queries and transactions, ensuring an effective employee experience. The role involves educating employees, researching queries, and maintaining compliance while utilizing systems like Workday. Candidates must have at least a high school diploma and a year of experience in customer service or HR. The position offers an hourly wage of $16 and various benefits including health insurance and retirement plans.