People Experience Specialist - HR Support

Swoon; Overland Park (KS); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading HR service provider located in Overland Park, Kansas, is seeking a motivated HR Support Specialist. In this role, you will navigate high volumes of HR inquiries, provide technical support, and advocate for employees with diverse HR needs. Successful candidates will bring 1–2 years of experience in customer-facing roles, strong communication skills, and a detail-oriented mindset. This position offers an excellent opportunity to enhance the Employee Experience through innovative HR solutions.

Qualifications

• 1–2 years in a customer-facing or HR support role.
• Comfortable with case management tools and multi-line phone systems.
• Ability to explain complex policies clearly.

Responsibilities

• Handle HR inquiries via phone, email, and chat.
• Provide technical support for HR systems.
• Identify and document process improvements.

Skills

Customer facing experience

Technical support skills

Communication skills

Detail-oriented

Problem-solving

Job description

A leading HR service provider located in Overland Park, Kansas, is seeking a motivated HR Support Specialist. In this role, you will navigate high volumes of HR inquiries, provide technical support, and advocate for employees with diverse HR needs. Successful candidates will bring 1–2 years of experience in customer-facing roles, strong communication skills, and a detail-oriented mindset. This position offers an excellent opportunity to enhance the Employee Experience through innovative HR solutions.