HR Generalist: Onboarding, Benefits & Employee Relations

Everforth, Inc.; Merrifield (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Everforth ECS is an HR Generalist role supporting day-to-day HR operations across the employee lifecycle, including onboarding, orientation, I-9 and E-Verify, HRIS data management, and Tier 1 benefits and employee relations support. You will be the first point of contact for employees and managers, resolving routine inquiries and escalating complex issues to HR leadership.

You will collaborate with cross-functional teams to ensure compliant, accurate HR processes and a positive employee

Qualifications

• Minimum 2 years of combined Human Resources experience.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Working knowledge of HR practices, employment documentation, and general compliance requirements.
• Experience supporting onboarding, employee records, or HRIS data management.
• Experience completing Form I-9 and E-Verify processes.
• Strong organizational skills, attention to detail, and ability to manage competing priorities.
• Excellent communication, customer service, and problem-solving skills.
• General knowledge of employee benefits and employee relations practices.
• Ability to maintain confidentiality and recognize matters requiring escalation.

Responsibilities

• Coordinate and facilitate new hire onboarding and orientation, ensuring a positive and consistent employee experience.
• Complete and monitor Form I-9 and E-Verify processes in accordance with applicable requirements.
• Enter and maintain employee data in the HRIS, including new hire information, employee changes, and other employment transactions.
• Ensure accuracy, completeness, and timely processing of employee records and personnel documentation.
• Support employee lifecycle activities, including onboarding, employee changes, transfers, and separations.
• Serve as an initial point of contact for routine employee and manager HR inquiries.
• Provide Tier 1 benefits support, including general plan information, enrollment guidance, qualifying life events, and directing employees to appropriate resources.
• Respond to routine questions regarding HR policies, procedures, and company programs.
• Document, track, and resolve employee inquiries through the HR service delivery platform, escalating complex matters as appropriate.
• Provide initial support for routine employee relations questions and concerns.
• Conduct preliminary intake of employee concerns, gathering relevant information and maintaining appropriate documentation.
• Provide guidance on established policies and procedures within defined authority.
• Recognize sensitive or complex employee relations matters and promptly elevate to HR leadership or the appropriate HR partner.
• Maintain confidentiality and exercise sound judgment when handling employee information.
• Support compliance with federal, state, and local employment laws and company policies.
• Maintain accurate personnel records and support HR documentation and audit requirements.
• Identify opportunities to improve HR workflows, employee service, and operational efficiency.
• Partner with HRIS, Benefits, Payroll, Recruiting, IT, and other teams to resolve employee matters and ensure seamless HR processes.

Tools

ADP HRIS

Job description

Everforth ECS is an HR Generalist role supporting day-to-day HR operations across the employee lifecycle, including onboarding, orientation, I-9 and E-Verify, HRIS data management, and Tier 1 benefits and employee relations support. You will be the first point of contact for employees and managers, resolving routine inquiries and escalating complex issues to HR leadership.

You will collaborate with cross-functional teams to ensure compliant, accurate HR processes and a positive employee