HR Generalist & Labor Relations Partner

Keolis Commuter Services; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Keolis Commuter Services in Austin, TX seeks an HR Generalist to partner with the HR Manager and Director to administer day-to-day human resources activities, including employee relations, leave administration, recruiting and compliance. The role ensures compliance with company policies, reporting requirements, and client needs, coordinating closely on investigations, payroll, and other HR objectives.

The ideal candidate has 3+ years HR experience, investigative background, and knowledge of

Qualifications

• 3+ years progressive HR experience
• 2 years investigation experience
• Excellent knowledge of State's Employment laws
• Must be able to pass extensive background check
• SHRM Certified and/or the ability to achieve SHRM Certification within first 6 months of employment
• Travel required between facilities
• Legal knowledge and understating of HR practices and policies
• Transportation experience is helpful

Responsibilities

• Employee Relations/Labor Relations: proactively engage in employee and labor relations issues
• Be a liaison between management and employees to resolve employee relations issues and grievances for both union and non-union employees
• Recommend employee discipline as per the CBA
• Collaborate with site leadership on actionable employee decisions and ensure the delivery of high-quality HR processes
• Work within the CBA; experience in a union environment is a plus
• Conduct and complete employee investigations with professionalism and confidentiality
• May represent the Company at hearings
• May create work rules pertaining to site operations while adhering to the CBA
• Demonstrate employee advocacy and develop a reputation as a neutral and approachable HR professional serving all employees
• Build a solid working relationship with union representatives to seek a common resolution to employee grievances
• Lead HR and business project initiatives
• Implement HR operational strategies
• Conduct and analyze exit interviews
• Engage in employee development activities
• Develop and implement facility-staffing strategies inclusive of community outreach
• Manage programs, policies, and procedures in support of change management and company culture
• Support management with the performance review process
• Ensure legal compliance by monitoring and implementing company policy, procedures, federal and state law and its requirements
• Maintain employee files by designing a filing retrieval system in addition to maintaining electronic employee records to view past and current personnel records
• Contributes to the leadership team in accomplishing HR related tasks pertaining to the client's request
• May be assigned as a subject-matter expert on one or more human resource disciplines for the company
• Evaluates potential issues or service needs and formulates strategic responses

Skills

Excellent communication

Organizational skills

HR learning and training

Critical thinking

Ethical HR practices

Interpersonal skills

Payroll processing

Knowledge of CBA

Job description

Keolis Commuter Services in Austin, TX seeks an HR Generalist to partner with the HR Manager and Director to administer day-to-day human resources activities, including employee relations, leave administration, recruiting and compliance. The role ensures compliance with company policies, reporting requirements, and client needs, coordinating closely on investigations, payroll, and other HR objectives.

The ideal candidate has 3+ years HR experience, investigative background, and knowledge of