HR Generalist: Benefits, Compliance & Employee Experience

Westminster, MD; Westminster (MD); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, Vis

Paid Leave and Holidays

Job summary

The City of Westminster is seeking a knowledgeable, service-oriented Human Resources Generalist to join its HR team. This role supports a wide range of programs and delivers accurate HR services to employees, supervisors, retirees, and leadership.

You will manage day-to-day HR operations, from recruitment and onboarding to benefits, leave administration, HRIS, compliance, and reporting, while upholding confidentiality and professional standards.

Qualifications

• Bachelor's degree in Human Resources or related field with 4–6 years HR experience.
• Working knowledge of HR principles, employment laws, benefits, leave administration, recruitment, records management, and HRIS.
• Strong organizational skills and attention to detail.
• Excellent written, verbal, interpersonal, and customer service skills.
• The ability to analyze information, identify discrepancies, maintain accurate records, and meet deadlines.
• The ability to exercise discretion, professionalism, and sound judgment when handling confidential and sensitive matters.
• The ability to work independently while effectively collaborating with employees, supervisors, vendors, and City leadership.
• A commitment to continuous learning and staying current with HR laws, regulations, and best practices.

Responsibilities

• Coordinate recruitment from vacancy announcement through onboarding, partner with hiring managers, facilitate interviews, coordinate pre-employment requirements, prepare employment documentation, and conduct new employee orientation.
• Serve as a primary resource for employees on medical, dental, vision, life, disability, retirement, FSA, EAP, and other benefit programs; coordinate Open Enrollment and qualifying life events; and ensure accurate benefit records and billing.
• Administer FMLA and assist with military, disability, retirement, and other protected leave programs while coordinating closely with employees, supervisors, Payroll, and benefit providers.
• Maintain accurate employee information, personnel records, confidential files, and HRIS data while ensuring data integrity and compliance with applicable retention requirements.
• Prepare HR reports, regulatory submissions, audits, surveys, and other required documentation while supporting compliance with federal, state, and local employment requirements.
• Respond to employee and supervisor questions, provide guidance on HR processes, and deliver exceptional customer service while appropriately escalating complex or sensitive matters to the Human Resources Director.
• Support performance management, employee recognition, wellness and engagement initiatives, policy implementation, special projects, and continuous improvement efforts.

Skills

HR principles

Employment laws

Benefits administration

Leave administration

HRIS

Attention to detail

Customer service

Communication skills

Independent work

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS systems

Job description

The City of Westminster is seeking a knowledgeable, service-oriented Human Resources Generalist to join its HR team. This role supports a wide range of programs and delivers accurate HR services to employees, supervisors, retirees, and leadership.

You will manage day-to-day HR operations, from recruitment and onboarding to benefits, leave administration, HRIS, compliance, and reporting, while upholding confidentiality and professional standards.