Guest Services Front Desk Specialist

Housekeeping-and-Hotel-Management-Group; Charlotte (NC); On-site; USD 26,000 - 38,000; Full time

Job summary

Housekeeping-and-Hotel-Management-Group is seeking a Front-Desk Executive to greet guests, assist with travel requests, and set a positive tone for the stay in Charlotte, NC.

The role involves greeting guests in person and over the phone daily, ensuring smooth check-in and check-out, and handling cash and card transactions with accuracy and courtesy, delivering authentic service that encourages guests to return.

Qualifications

• Must have excellent communication skills.
• Strong problem-solving abilities.
• Comfortable using a computer for check-in/out and handling cash/credit card transactions.

Responsibilities

• Greet guests in person and over the phone each day with warmth.
• Check guests in and out accurately and efficiently.
• Handle cash and card transactions with care and accuracy.
• Provide authentic service to encourage guests to return.

Skills

Communication

Problem solving

Computer literacy

Job description

Housekeeping-and-Hotel-Management-Group is seeking a Front-Desk Executive to greet guests, assist with travel requests, and set a positive tone for the stay in Charlotte, NC.

The role involves greeting guests in person and over the phone daily, ensuring smooth check-in and check-out, and handling cash and card transactions with accuracy and courtesy, delivering authentic service that encourages guests to return.