HR Delivery Program Manager — Flexible PTO & Impactful Ops

Staples Advantage Canada; Framingham (MA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Inclusive culture

Flexible PTO

Discounts

401(k) match

Job summary

Staples is seeking an HR Delivery Program Manager to lead planning, coordination, and execution of HR delivery programs. You will align HR delivery teams, partners, and vendors to move key people initiatives forward with clear governance and measurable outcomes.

The role requires strong strategic thinking, leadership, and the ability to drive process improvements that enhance employee experience and leadership visibility within a fast-paced environment.

Qualifications

• Bachelor’s degree in HR, Business Administration, Management, Organizational Development, Project Management, or equivalent work experience.
• 7+ years of experience in program management, HR operations, or related function.
• Experience managing multiple concurrent projects and delivering measurable outcomes.
• Experience using Microsoft Office and collaboration tools to prepare executive-level materials while handling confidential information.

Responsibilities

• Lead the planning, execution, and governance of HR Delivery programs and initiatives.
• Develop and maintain annual HR operating calendar, project plans, roadmaps, dashboards, and reporting.
• Coordinate cross-functional work across HR Delivery, HR Business Partners, Centers of Excellence, leaders, and external vendors.
• Monitor progress, risks, dependencies, and resource constraints; create mitigation plans.
• Prepare executive presentations, leadership briefings, business reviews, and action tracking.
• Identify opportunities to simplify, standardize, automate, and improve HR processes and employee experience.

Skills

Strategic thinking

Leadership

Communication & presentation

Organization & detail

Integrity & professionalism

Education

Bachelor’s degree in HR/Business/Management or similar

Advanced degree or professional certs (PMP/SHRM etc.)

Job description

Staples is seeking an HR Delivery Program Manager to lead planning, coordination, and execution of HR delivery programs. You will align HR delivery teams, partners, and vendors to move key people initiatives forward with clear governance and measurable outcomes.

The role requires strong strategic thinking, leadership, and the ability to drive process improvements that enhance employee experience and leadership visibility within a fast-paced environment.