HR Coordinator: Onboarding, Benefits & Ops Support

URBN Urban Outfitters, Inc.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Retirement plan

Job summary

URBN Urban Outfitters, Inc. is seeking an entry-level HR Coordinator to deliver Tier 1 HR support across Benefits and HR Operations. You will be the first point of contact for employees and partner with HR and cross-functional teams to keep HR processes flowing.

Responsibilities include coordinating New Hire Orientation, unemployment claims, employment verifications, I-9/E-Verify, benefits inquiries, and general HR questions. Strong organization and confidentiality are essential.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 1-2 years of work experience in HR, Benefits, HR Operations, or retail management preferred.
• The role requires a high level of integrity given the confidential nature of the position.
• Demonstrated technical proficiency in MS Word, Excel, and Outlook preferred.
• Experience with UKG a plus.

Responsibilities

• Provide frontline HR support to incoming, active, and past employees by addressing inquiries and requests and escalating when necessary.
• Facilitate the weekly New Hire Orientation program for the Home Office, coordinating logistics and communications, and tracking attendance.
• Respond to unemployment claims, appeals, and hearing requests, and handle employment verification requests, including subpoenas for records.
• Support the Form I-9 and E-Verify process, including monitoring completion status and helping resolve issues such as SSN corrections.
• Handle benefit verifications and respond to general benefits inquiries via email, cases and phone. Support the automated employee verification process as needed.
• Coordinate wellness events and initiatives to promote employee well-being.

Skills

HR coordination

MS Word

MS Excel

MS Outlook

UKG

Education

Bachelor's degree or equivalent

Tools

UKG

Job description

URBN Urban Outfitters, Inc. is seeking an entry-level HR Coordinator to deliver Tier 1 HR support across Benefits and HR Operations. You will be the first point of contact for employees and partner with HR and cross-functional teams to keep HR processes flowing.

Responsibilities include coordinating New Hire Orientation, unemployment claims, employment verifications, I-9/E-Verify, benefits inquiries, and general HR questions. Strong organization and confidentiality are essential.