HR Operations & Onboarding Coordinator

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN is seeking an entry-level HR Coordinator in Philadelphia to provide Tier 1 HR support across Benefits and HR Operations. You will be the first point of contact for HR inquiries and help maintain several HR processes while collaborating with HR partners and cross-functional teams.

Responsibilities include onboarding, unemployment claims, employment verifications, I-9/E-Verify, benefits inquiries, remote work administration, wellness events, and general HR admin.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 1-2 years of work experience in HR, Benefits, HR Operations, or retail management preferred.
• High level of integrity due to confidential nature of the position.
• Proficiency in MS Word, Excel, and Outlook preferred.
• Experience with UKG a plus.

Responsibilities

• Provide frontline HR support to incoming, active, and past employees; escalate when needed.
• Lead weekly New Hire Orientation for Home Office; coordinate logistics and track attendance.
• Handle unemployment claims, appeals, and requests for employment verification, including subpoenas.
• Assist Form I-9 and E-Verify processes; monitor status and resolve issues.
• Respond to benefits inquiries via email, cases, and phone; handle verifications.
• Coordinate wellness events and initiatives to promote employee wellbeing.
• Process remote work requests and maintain the remote work tracking sheet.
• Provide HR admin support: manage inboxes, mail, and general inquiries.
• Assist with faxing, scanning, mailing, and other admin tasks.
• Support ad hoc projects and tasks as assigned.

Skills

MS Word

Excel

Outlook

Communication skills

Integrity

Education

Bachelor's degree or equivalent experience

Tools

UKG

Job description

URBN is seeking an entry-level HR Coordinator in Philadelphia to provide Tier 1 HR support across Benefits and HR Operations. You will be the first point of contact for HR inquiries and help maintain several HR processes while collaborating with HR partners and cross-functional teams.

Responsibilities include onboarding, unemployment claims, employment verifications, I-9/E-Verify, benefits inquiries, remote work administration, wellness events, and general HR admin.