URBN HR Coordinator

URBN Urban Outfitters, Inc.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Retirement plan

Job summary

URBN Urban Outfitters, Inc. is seeking an entry-level HR Coordinator to deliver Tier 1 HR support across Benefits and HR Operations. You will be the first point of contact for employees and partner with HR and cross-functional teams to keep HR processes flowing.

Responsibilities include coordinating New Hire Orientation, unemployment claims, employment verifications, I-9/E-Verify, benefits inquiries, and general HR questions. Strong organization and confidentiality are essential.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 1-2 years of work experience in HR, Benefits, HR Operations, or retail management preferred.
• The role requires a high level of integrity given the confidential nature of the position.
• Demonstrated technical proficiency in MS Word, Excel, and Outlook preferred.
• Experience with UKG a plus.

Responsibilities

• Provide frontline HR support to incoming, active, and past employees by addressing inquiries and requests and escalating when necessary.
• Facilitate the weekly New Hire Orientation program for the Home Office, coordinating logistics and communications, and tracking attendance.
• Respond to unemployment claims, appeals, and hearing requests, and handle employment verification requests, including subpoenas for records.
• Support the Form I-9 and E-Verify process, including monitoring completion status and helping resolve issues such as SSN corrections.
• Handle benefit verifications and respond to general benefits inquiries via email, cases and phone. Support the automated employee verification process as needed.
• Coordinate wellness events and initiatives to promote employee well-being.

Skills

HR coordination

MS Word

MS Excel

MS Outlook

UKG

Education

Bachelor's degree or equivalent

Tools

UKG

Job description

Role Summary

URBN is seeking an HR Coordinator! The HR Coordinator provides Tier 1 HR support for the Human Resources Department, serving as a first point of contact across all areas of HR including Benefits and HR Operations. This entry-level role helps maintain the flow of several HR processes and interacts with all members of HR (Operations, HR Business Partners, Compliance, Benefits, Talent Development and Compensation) as well as cross-functional partners in Legal, Talent, Payroll, and HRIS.

The HR Coordinator owns the weekly New Hire Orientation program, unemployment claim administration and employment verifications, front-line Benefits administration and general HR inquiries, Department budget and remote work processes, and general HR administrative support, escalating specialized or complex matters as needed. Due to the number of processes and partners this role supports, the HR Coordinator should be well-organized, able to prioritize, and willing to pivot to support urgent tasks as needed.

Role Responsibilities

• Provide frontline support to incoming employees, active employees, and past employees by addressing inquiries and requests and escalating when necessary.

• Facilitate the weekly New Hire Orientation program for the Home Office, coordinating logistics and communications, and tracking attendance.

• Respond to unemployment claims, appeals, and hearing requests, and handle employment verification requests, including subpoenas for records.

• Support the Form I-9 and E-Verify process, including monitoring completion status and helping resolve issues such as SSN corrections.

• Handle benefit verifications and respond to general benefits inquiries via email, cases and phone. Support the automated employee verification process as needed.

• Coordinate wellness events and initiatives to promote employee well-being.

• Process remote work requests and maintain the remote work tracking spreadsheet.

• Provide administrative support to the HR Department, including managing the HR inboxes, checking and sorting Department mail, and answering general HR questions via email, cases and phone.

• Assist with faxing, scanning, mailing, and other administrative tasks as needed.

• Assist with ad hoc projects and tasks as assigned.

Role Qualifications

• Bachelor's degree or equivalent experience preferred.
• 1-2 years of work experience in HR, Benefits, HR Operations, or retail management preferred.
• The role requires a high level of integrity given the confidential nature of the position.
• Demonstrated technical proficiency in MS Word, Excel, and Outlook preferred.
• Experience with UKG a plus.

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.