URBN HR Coordinator

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN is seeking an entry-level HR Coordinator in Philadelphia to provide Tier 1 HR support across Benefits and HR Operations. You will be the first point of contact for HR inquiries and help maintain several HR processes while collaborating with HR partners and cross-functional teams.

Responsibilities include onboarding, unemployment claims, employment verifications, I-9/E-Verify, benefits inquiries, remote work administration, wellness events, and general HR admin.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 1-2 years of work experience in HR, Benefits, HR Operations, or retail management preferred.
• High level of integrity due to confidential nature of the position.
• Proficiency in MS Word, Excel, and Outlook preferred.
• Experience with UKG a plus.

Responsibilities

• Provide frontline HR support to incoming, active, and past employees; escalate when needed.
• Lead weekly New Hire Orientation for Home Office; coordinate logistics and track attendance.
• Handle unemployment claims, appeals, and requests for employment verification, including subpoenas.
• Assist Form I-9 and E-Verify processes; monitor status and resolve issues.
• Respond to benefits inquiries via email, cases, and phone; handle verifications.
• Coordinate wellness events and initiatives to promote employee wellbeing.
• Process remote work requests and maintain the remote work tracking sheet.
• Provide HR admin support: manage inboxes, mail, and general inquiries.
• Assist with faxing, scanning, mailing, and other admin tasks.
• Support ad hoc projects and tasks as assigned.

Skills

MS Word

Excel

Outlook

Communication skills

Integrity

Education

Bachelor's degree or equivalent experience

Tools

UKG

Job description

URBN is seeking an HR Coordinator! The HR Coordinator provides Tier 1 HR support for the Human Resources Department, serving as a first point of contact across all areas of HR including Benefits and HR Operations. This entry-level role helps maintain the flow of several HR processes and interacts with all members of HR (Operations, HR Business Partners, Compliance, Benefits, Talent Development and Compensation) as well as cross-functional partners in Legal, Talent, Payroll, and HRIS.

The HR Coordinator owns the weekly New Hire Orientation program, unemployment claim administration and employment verifications, front-line Benefits administration and general HR inquiries, Department budget and remote work processes, and general HR administrative support, escalating specialized or complex matters as needed. Due to the number of processes and partners this role supports, the HR Coordinator should be well-organized, able to prioritize, and willing to pivot to support urgent tasks as needed.

Role Responsibilities

• Provide frontline support to incoming employees, active employees, and past employees by addressing inquiries and requests and escalating when necessary.
• Facilitate the weekly New Hire Orientation program for the Home Office, coordinating logistics and communications, and tracking attendance.
• Respond to unemployment claims, appeals, and hearing requests, and handle employment verification requests, including subpoenas for records.
• Support the Form I-9 and E-Verify process, including monitoring completion status and helping resolve issues such as SSN corrections.
• Handle benefit verifications and respond to general benefits inquiries via email, cases and phone. Support the automated employee verification process as needed.
• Coordinate wellness events and initiatives to promote employee well-being.
• Process remote work requests and maintain the remote work tracking spreadsheet.
• Provide administrative support to the HR Department, including managing the HR inboxes, checking and sorting Department mail, and answering general HR questions via email, cases and phone.
• Assist with faxing, scanning, mailing, and other administrative tasks as needed.
• Assist with ad hoc projects and tasks as assigned.

Role Qualifications

• Bachelor's degree or equivalent experience preferred.
• 1-2 years of work experience in HR, Benefits, HR Operations, or retail management preferred.
• The role requires a high level of integrity given the confidential nature of the position.
• Demonstrated technical proficiency in MS Word, Excel, and Outlook preferred.
• Experience with UKG a plus.

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.