HR Business Partner – Employee Relations

Aramark; Potomac (MD); On-site; USD 64,400 - 75,000; Full time

Job summary

Aramark seeks an Assistant HR Manager to support managers and employees on HR policies, investigate concerns, and improve employee relations at Bolger Center in Potomac, MD. The role handles day-to-day workplace matters and partners with leadership to promote positive relations.

The position offers a salaried role with responsibilities spanning policy interpretation, leave coordination, and HR projects, with a focus on fairness and compliance across teams.

Qualifications

• 2+ years of experience in employee relations or related experience

Responsibilities

• Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice.
• Provide consultation to managers on policies and compliance regarding employment-related matters.
• Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources.
• Conduct interviews and prepare relevant documentation using investigation guidelines.
• Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion.
• Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion.
• Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws.
• Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs)
• Assist with HR projects and initiatives as the need arises; audit SharePoint site to ensure information is current and accessible.

Skills

Employee relations

Communication skills

Influence others

Information synthesis

Confidentiality

Microsoft Office

Case management software

Bilingual

Education

Bachelor's degree in HR or equivalent

Tools

Microsoft Office

Case management software

Job description

Aramark seeks an Assistant HR Manager to support managers and employees on HR policies, investigate concerns, and improve employee relations at Bolger Center in Potomac, MD. The role handles day-to-day workplace matters and partners with leadership to promote positive relations.

The position offers a salaried role with responsibilities spanning policy interpretation, leave coordination, and HR projects, with a focus on fairness and compliance across teams.